Overall a great experience! (SAFE AND PUNCTUAL) Overall a great experience! We arrived at the airport and everything went fluent. Our driver (marzio grattieri) was perfectly punctual and very sympathetic! I also felt very safe while driving and he gave us some cool infos and tips about the area. Definitely recommend! We’ll take the same the next time!

Poor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better

Great journey from Geneva to Chamonix Great journey from Geneva to Chamonix. Comfortable seats and nice and warm. Special thanks to our driver Pedro who, after me phoning the main office number, drove back within 15 mins with my daughter’s cuddly toy after she left it on the bus. Many tears were saved due to this kind act 🙏

left in the lurch for return trip AND taking up to 8 weeks to refund Informed at 36hrs notice we could not be collected from agreed address in Les Contamines and would need to make our own way to St Gervais 10km away. Would not pay taxi- we could accept that or cancel- "that's the way it is". Would not convey complaint "you need to email, its a different department" Dreadful customer service. "Full refund" promised but 10 days and a reminder later there is no sign of the refund. Chamexpress latest response is that up to 8 weeks is needed to process refunds - another example of an appallingly bad response and indifference when they fail to provide the contracted service.

Booked a shared transfer return from… Booked a shared transfer return from Geneva to Morzine for 4. Waited at collection point from 20:45 to 22:30 before transfer left. As clearly they try to maximise the coach you risk lengthy waits. The return was much better and the drivers were good and courteous but I won’t be using them again.