They have been terrible at every step… They have been unethical at every step of the process. The customer service rep (James) said he'd be with us at every step of the process. After the contract was signed he completely disappeared. Their estimate was half of the final cost. We had some additional boxes that would add some cost but even the packers said this is a standard tactic with this company to lowball the initial quote. They said our goods would be delivered in 7-10 days. We're on day 10 and not only do we have no delivery, they haven't even left the warehouse so we're perpetually 4 days from any delivery date. They will not return our calls and have not provided any new delivery date (which according to the DOT Mover's Rights document is illegal.) We have filed a complaint with the DOT. Update: They are scheduled to deliver Tuesday which is exactly 3 weeks after their original 7 day date and one month after pickup.

Terrible! Total money scam! This has been the worst experience of my life & we were sold a pack of lies! Everything was perfect until they got the deposit & then all turned to crap...paid almost 5k to move from PA to Miami & here I sit on a beach chair in my livingroom because my stuff still hasn't even left PA! Our stuff was promised prior to deposit to be here by 7/22 but still get the same "NO ETA" everytime we call. Now they are saying if we pay another $3500 they can have it here in 3 days! Cannot even talk to the sales guy who sold me this batch of lies...guess we will be getting the news & a lawyer involved...SMH you should be ashamed of yourself

Great job Alex at Northern Star Moving Systems did a great job walking me through the services available. She explained how the move would work and promptly sent more information. She was very informative and thorough. And team very professionals and very friendly! Thank you so much guys! I really will be recommend your company!

Proud of the experience I am yet to undergo such an exciting relocation experience again. It feels so good to be given real value for your cash. I am glad that Northern Star Moving Systems team managed to do that in an effortless way. Their services were simply out of the ordinary. For the first time, I was able to go through a relocation experience free of mistakes. Isn�t that something to be proud of?

I can’t trust them I can’t trust them. Got an estimate and we went over everything. Added 1 rolling toolbox later and the bill was presented for $700 more. Was assured during the estimate I had extra room for more stuff with no additional cost