I don’t review unless necessary exceptional service I have spent in total a little over £800 in the last 6 months on multiple orders, (around 9) and I just don’t understand the negative reviews, packages shipped in time, all stock available, arriving in pristine condition and most importantly; processed first thing the following day. not once have I had a negative experience, they have been consistent since I used them a decade ago. The only thing I’d like to see would be a loyalty card;) Other than that they’ve been spot on.

Excellent service Excellent service. Arrived next day! 3rd time we've ordered now and and I'm sure we'll be ordering again soon.

The fact that they are a small company… The fact that they are a small company and dont allow calls is a mistake, Id have my mobile available 24 7. Sadly sent me the wrong Variator kit and now after 19 days Im waiting on a refund that was supposed to be in my bank "within 24 hours" 5 days ago.

Item lost in transit I ordered a kickstart shaft from this company costing £13-92, I was away when it came and my daughter took the package in as the letter box is on the gate post,she sent me a photo of the 2 packages that arrived that day, and when I got home the package from Racing planet was empty and the bag looked like it had been opened, I spoke to my daughter and she told me there was nothing of any weight in the package when she took it from the box. I contacted RP and they said they had a photo from the courier showing a lump in the package as proof of the shaft being inside,they sent me the photo but I don't think it was proof. I am pretty sure the shaft was lost in transit but RP were adamant that I had received it. I fully explained everything to Pay pal but they took the word of RP before me. I am an OAP and I am neither a thief or a lair, I just cannot under stand why they would not send me another shaft or give me a refund as I had proof (my daughters word) that the item was not in the package.

First time using racing planet First time using racing planet. Ordered yesterday, arrived today. Spot on service. Many thanks, I can now lock my top box.