Charged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".

Spiffied up my Jeep Wrangler Purchased Sure Steps and trailer hitch for my new Jeep Wrangler. They both fit perfectly and were easy to bolt right to the frame. All hardware was included with no missing nuts & bolts. Installation guide was very detailed for both. Both took a little over an hour to install. Saved a bunch of money by purchasing from Smittybilt Depot over what the dealer wanted to charge us for the two items. The Sure Steps are both functional and improve the look of my Wrangler. Ordering from Smittybilt Depot most definitely was the best way to go. Would definitely shop there again if the need arises.

Chinese Smittybuilt stuff?? Hey Smittybuilt people I love the side steps and grill guard I bought from you, I had no trouble installing all of them and thought they looked good and they have already been put to use!! The only thing I didn't care for was the fact they were all made in China?? Let's bring some of these jobs back to America?? Then the ignorant POS that we have to call a president can take all the glory for getting more Americans employed!! Thank you for prompt delivery and products were in very good condition!

Offering items for sale that are not available Attempted to buy a Smittybilt roll cage for my 2007 JK Wrangler. My credit card was charged for the full amount of order, then I was told the roll bar would not be available until "Sometime in the summer". I could not get a realistic date item would be available or a reason for it not being available. Had to have my account credited.

I have the smitybilt scout trailer and… I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!