
Vice Yusifi
CAI got my smittybilt fenders and body… I got my smittybilt fenders and body armour for my Jeep tj as a bday gift, and it was missing all the components for the them to be installed on my Jeep. I contacted smittybilt number which was on the box... they kept asking me for the invoice and address which I don’t not have as I got them as a gift for my birthday and I haven’t gotten a reply since then and it’s been well over two months now... Crap customer service... 👎🏼

JAAC
GBCharged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".

RANDY PHELPS
GBChinese Smittybuilt stuff?? Hey Smittybuilt people I love the side steps and grill guard I bought from you, I had no trouble installing all of them and thought they looked good and they have already been put to use!! The only thing I didn't care for was the fact they were all made in China?? Let's bring some of these jobs back to America?? Then the ignorant POS that we have to call a president can take all the glory for getting more Americans employed!! Thank you for prompt delivery and products were in very good condition!

Tyler Larkin
CAUnreal Nothing has went wrong with the winch and I have used it numbers of times, only thing that needs to be changed is you need to start sending decals with your products so we can show our support for your company on our rides

Rafael
GBNo interest in helping customers buy their product. Was trying to buy a roof rack from them but just needed the measurement between the mounting holes to made sure it fit my truck before buying it. I called customer service and they hung up on me the first time, put me on hold for 34 minutes and dropped the call the second time and told me to just go into 4wheel parts and that they would have that info. I even asked the smittybilt reps at the truck and keep fest at the smittybilt booth and no one had a clue or was even willing to try and find out and contact me. I guess they don't want my business.