Bobby R
GBNot so amazing as portrayed We love the idea of a site that offers discounted shipping costs and flat fees. Unfortunately Shipx (now FreightorGator) is double dipping and got caught. They sent out a newsletter stating no fees but how could a business that recently was forced to rebrand and chose such a rediculous name going to survive a rebranding let along free shipping? This leads us to believe they are getting commissions from MyFreightWorld who they use exclusively for pricing. There would be no other way to offer something for nothing. We tried them multiple times but their rates were higher even with their reduced fee. Lost our business for sure.
Matt
GBOn Time, On Budget, On The Mark ShipX provided the most cost effective (1/4 the cost of other LTL shippers), on time (nailed delivery date and time by 1 hour), and on the mark LTL shipping for this one-time customer (one-on-one customer service to answer questions) that it left me feeling like their biggest and most important customer. Check the rest if you must, but check with ShipX BEFORE you ship!
Kevin A
GBGreat First Experience We used FreightorGator for the first time on a shipment last week going to a remote business location without access to a forklift or dock doors. Not only was FreightorGator's price about $400 than our broker but we didn't experience a single issue through transit. Once I booked the order, I did not have to communicate with the FreightorGator team once and then received the delivery confirmation e-mail last night.
Elsa Cambra From Dr. Denes Cosmetic Surgery Center
GBGreat price but poor communications FreightGator used YRC, who shipped my item for a very reasonable price. However, pickup truck came a day earlier than scheduled (it was pure coincidence that I drove up just as the truck did) and even though the company knew I had a 300# large crate to ship, they sent neither a lift gate nor a forklift. If it hadn't been for my neighbor, who happened to own a forklift, we never would have been able to load the crate. Not sure if this is FreightGator's or YRC's issue.
Mike Taranto
GBImpressive new one stop LTL rates don't select the lowest rate unless you have patience for a long ETA. The SHIPX site is easy to understand and navigate....and it provides multiple rates to desired destination and prompt customer service when needed. We use it on a regular basis and recommend it to anyone with LTL shipments.