Patricia Moss
GBI was only disappointed because there was $120 charge for coming in to get the boxes and I did not know the delivery on the other end so marked inside delivery. So there was a $240 charge total for The $240 charge for picking up and delivering inside should have been explained better. I know now - that I should have not marked it that way - according to the Fed Ex driver. I took the packages out to him and delivery was a business that had a delivery area. So there was no need for this charge. I fee this should be credited back.
ayodejia
GBAverage I paid for 2 to 3 day shipment and it took almost a week for my product to be picked up.
Elsa Cambra From Dr. Denes Cosmetic Surgery Center
GBGreat price but poor communications FreightGator used YRC, who shipped my item for a very reasonable price. However, pickup truck came a day earlier than scheduled (it was pure coincidence that I drove up just as the truck did) and even though the company knew I had a 300# large crate to ship, they sent neither a lift gate nor a forklift. If it hadn't been for my neighbor, who happened to own a forklift, we never would have been able to load the crate. Not sure if this is FreightGator's or YRC's issue.
Kevin A
GBGreat First Experience We used FreightorGator for the first time on a shipment last week going to a remote business location without access to a forklift or dock doors. Not only was FreightorGator's price about $400 than our broker but we didn't experience a single issue through transit. Once I booked the order, I did not have to communicate with the FreightorGator team once and then received the delivery confirmation e-mail last night.
A Taylor
GBVery good pricing and customer support. We have used several brokers over the years and have found FreightGator to have the most consistently competitive rates than the others. If/when an issue should arise, they handle them quickly.