Lori
GBawesome Finally, can ship things at a reasonable cost.Most of my clients pay for shipping my products to them, ie Amazon, Cost Plus World Market and Williams-Sonoma.... so I rarely ship anything myself. Freightorgator is awesome....
Mike Dz
GBEasy online booking, delivery on time Needed to get a better price for an LTL shipment than the retailer provided for a 800# large pallet. FG webpage provided a range of options at reasonable prices. Chose ABF with estimate of three days (Iowa to VA). Got here on time. No damage.
Elsa Cambra From Dr. Denes Cosmetic Surgery Center
GBGreat price but poor communications FreightGator used YRC, who shipped my item for a very reasonable price. However, pickup truck came a day earlier than scheduled (it was pure coincidence that I drove up just as the truck did) and even though the company knew I had a 300# large crate to ship, they sent neither a lift gate nor a forklift. If it hadn't been for my neighbor, who happened to own a forklift, we never would have been able to load the crate. Not sure if this is FreightGator's or YRC's issue.
Ryan Clark
GBBait and Switch Pricing Purchased shipping for multiple crates with all dimensions and weight info accurate. After items arrived, they then billed an additional amount, claiming the freight carrier charged them more, despite the stated shipping specifications being accurate. In addition, the items would not have been picked up by the freight carrier had I not personally been in direct contact with the freight carrier for three hours prior to pickup. If you're planning on using their service, expect to be overcharged and expect massive headaches dealing with freight company to make sure your freight actually gets picked up. Have since switched to other LTL comparison services that are both cheaper and operate better.
A Taylor
GBVery good pricing and customer support. We have used several brokers over the years and have found FreightGator to have the most consistently competitive rates than the others. If/when an issue should arise, they handle them quickly.