Troy Mechanic Hale
GBHorrible about returns I called and asked for refund on part. I was told to reject part and I'd be given credit in 7-10 days accidently ordered.over 3 weeks later I'm still waiting on refund. In fact after at least 4 calls and numerous emails. being promised 3-5 business days again I've waited 8 days and no refund. First time I called about not recieving the refund customer service couldn't even find my order . I had total charged. Date charged, shipping tracking number and order number. VERY VERY DISAPOINTED IN HOW SLOWLY THEY REFUND
Ethan
GBThis was my second time ordering parts … This was my second time ordering parts from prime choice, both times i never got an email confirmation, which at first i thought i got ripped off but low and behold the brake rotors i ordered were delivered within 3 days and ill use them on my next vehicle as well! I recommend these rotors as a price you cant beat.
Josephine Kennedy
CASour taste.... Purchased parts and they were defective....did everything requested for warranty and yet Prime choice(Auto Shack) keeps putting roadblocks and asking for additional stuff. We paid for extra warranty....what a rip-off.
Jonathan Styles
GBBought a New Radiator! I was searching for a radiator - quick. My search stopped dead in its tracks when I saw the pricing from Prime Choice! It was the cheapest one by more than half of other sellers! I ordered the radiator, it got here before I expected it, and it was packaged nicely. The part itself was different in a few ways, but that is the manufacturer's issue - not Prime Choice's. (I made it work, anyway) This was my first transaction with Prime Choice and I was really impressed.
Effie Barner
GBPOOR QUALITY PARTS AND CUSTOMER SERVICE Parts are the lowest grade. I purchase a 14 piece suspension kit - 6 months ago. The entire suspension is cheaply made and is not any where close to durable. Ironically, the suspension set I ordered off their site is no longer listed on their site. This company has refuses to stand behind their product. Go to your local auto parts store or choose a reputable online company. BUYER BEWARE!!!!