Ruth LeMay
GBI Love Northfield Lines I Love Northfield Lines! I have used them every year for my high school music tours. We cover many states and they are first class all the way! Whether I'm talking to someone in the office for a quote, booking a reservation or interacting with the drivers they always are awesome. In the last 18 years I don't even bother contacting another company, I already know I'm with the safest, cleanest, newest and best! Thanks Northfield Lines. Minneapolis Music Educator
Biscuitmoose
GBCalling them greedy is one thing...but Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to contact or stay updated on the delay. Not great at all. Some call it BAD Update: I'm not saying $15 is bad, but silently increasing the price by $20 is unreasonable. Of course you have to compare it to Uber, but a coach bus holds more people in comparison to an uber, so net gain is still much higher for each trip for your company.
KT
GBPoor Customer Service when i called to… Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.
Becky
GBDriver was very good and cautious -
Dr
GBOverall good with a few hiccups The reservation process was easy. The night of the driver name I was given changed without notice to the coordinator of the group. Driver was told pick up at 8:30, wasn't there at 8:30 called the number given by the reservation process and it was a different driver. The old driver got a hold of the new driver and they showed u at 8:45pm. Made for a longer night than it needed to be.