Driver was very good and cautious -

Dave Dave, our driver, was wonderful--hard-working, helpful, kind, personable--really a treat and bonus to have as our driver. The bus was quite comfortable, but there were a few operating glitches (electronics, I think): 1. the Wi-Fi connection mostly did not work. 2. the speedometer stopped working, 3. one day we had to wait 15-20 minutes while rebooting the electronics to get the bus started, 4. the last day the automatic lift for the bus from kneeling position did not operate). Some bugs still to get worked out in this bus and its computer connections. We will be back with Northfield Lines, though, as I'm confident you'll figure it out.

I Love Northfield Lines I Love Northfield Lines! I have used them every year for my high school music tours. We cover many states and they are first class all the way! Whether I'm talking to someone in the office for a quote, booking a reservation or interacting with the drivers they always are awesome. In the last 18 years I don't even bother contacting another company, I already know I'm with the safest, cleanest, newest and best! Thanks Northfield Lines. Minneapolis Music Educator

No Bus For Us I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t ever given an update and after 45 minutes we frantically called around and only 4 of us were able to get a ride service. As far as I know an hour and 15 minutes after the bus was scheduled people were still trying to find a ride.

Unpredictable at best Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be thirty minutes in the late. In addition, tickets have gone up to double in the span of two years. If you don't get your tickets far in advance, you could be paying $50 for a round trip to and from the cities. One of my friends was stranded without a ride to the airport because *the bus didn't show.* Unfortunately, this is the only option for commuting to the Twin Cities outside of renting a car or taking First Choice Shuttle, which is even more expensive if you don't split your fare with other riders. Customer service is pretty absent. Adding a star for the friendliness of the drivers.