Taylor Salmonsen
GBOur driver was 25 minutes late picking… Our driver was 25 minutes late picking us up to take us to the church for our wedding. It made us late & rushed. Our driver also did not know where he was going- I did give all the information to the lady who set me up with the bus. We had to have someone sit up with him & direct.
Edgar
GBThe Driver that took us on the trip was… The Driver that took us on the trip was outstanding.. She was very attentive to the kids and was very polite to the staff that was on board.. The driver that picked up group at the school did not help load the luggage underneath the bay at all.
Bella
GBNo Bus For Us I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t ever given an update and after 45 minutes we frantically called around and only 4 of us were able to get a ride service. As far as I know an hour and 15 minutes after the bus was scheduled people were still trying to find a ride.
Biscuitmoose
GBCalling them greedy is one thing...but Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to contact or stay updated on the delay. Not great at all. Some call it BAD Update: I'm not saying $15 is bad, but silently increasing the price by $20 is unreasonable. Of course you have to compare it to Uber, but a coach bus holds more people in comparison to an uber, so net gain is still much higher for each trip for your company.
KT
GBPoor Customer Service when i called to… Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.