Dr. David Mennicke
GBDave Dave, our driver, was wonderful--hard-working, helpful, kind, personable--really a treat and bonus to have as our driver. The bus was quite comfortable, but there were a few operating glitches (electronics, I think): 1. the Wi-Fi connection mostly did not work. 2. the speedometer stopped working, 3. one day we had to wait 15-20 minutes while rebooting the electronics to get the bus started, 4. the last day the automatic lift for the bus from kneeling position did not operate). Some bugs still to get worked out in this bus and its computer connections. We will be back with Northfield Lines, though, as I'm confident you'll figure it out.
Sandy
GBThe Castle Rockers Travel Club has… The Castle Rockers Travel Club has contracted with Northfield Lines for many years for our members' bus trips. They are always on time, the bus is always spotless and the drivers professional. Angela has driven us on many occasions and we are always grateful and amazed at how she gets us through some tricky places so calmly! We would highly recommend Northfield lines.
Carl
GBUnpredictable at best Not sure why there are so many positive reviews planted; my peers and I all dread using this service. Bus times are quite inconsistent - you never know if it's going to leave one minute early or be thirty minutes in the late. In addition, tickets have gone up to double in the span of two years. If you don't get your tickets far in advance, you could be paying $50 for a round trip to and from the cities. One of my friends was stranded without a ride to the airport because *the bus didn't show.* Unfortunately, this is the only option for commuting to the Twin Cities outside of renting a car or taking First Choice Shuttle, which is even more expensive if you don't split your fare with other riders. Customer service is pretty absent. Adding a star for the friendliness of the drivers.
JEAN KINGREN
GBAnna the organizer was terrific Anna the organizer was terrific. Got it all planned out for me and gave many choices for our special day. I had told them we would not need the driver to pick up at our second destination before the wedding, and I was wrong we had people waiting for a ride over to the wedding. Jim the driver was able to get over there and rescue the ones waiting, which was awesome. We were able to postpone the wedding till they arrived. I know our end time was midnight, but we still had people needing a ride back to the hotels. Jim I could tell was not happy returning back to the golf course to pick up myself, bride, groom and others. Felt very uncomfortable dealing with the situation I was in, but knew the ones remaining needed transportation. Tipped Jim generously and thanked him. I know the deadline had hit but what do you do if the service was still needed?
Bob
GBWe have used Northfield Lines for over… We have used Northfield Lines for over 10 years for our senior citizen social events from church. They have always been very professional, courteous and flexible to our changing needs. Their sales staff, namely Anna, has been very helpful in helping us charter buses for our monthly events. Their drivers have not only been helpful to meeting our senior citizen needs, but some of them have also given us ideas for future events.