MRCycles.com

774 Hendersonville Road, 28803, Asheville, United States
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2.95
Based on 20 Reviews

5

35.00%

4

10.00%

3

10.00%

2

5.00%

1

40.00%
About MRCycles.com

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Cheston
GB

The right part every time! Others may claim to have better deals, or faster shipping. I ask, what good is that if they send me the wrong part?! At MRcycles, I have always received the right part the first time. This customer is 100% satisfied!

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Ryan Foster
GB

Customer Service Sucks On a large order, I had 4 identical parts also. They had 3, 1 was back order. First issue, they held the entire order. When it was over due I called and was told one item was holding up the entire order. I told them to CANCEL the back order, I'd source it elsewhere, and send the rest. My order was finally sent, all good. About 2 weeks later the back ordered item shows up. Still no big deal, figure they would just say send it back and we we will credit you. NOPE, I was told no. And the guy was a d!@k about it when I asked for his manager. Nobody ever contacted me back. It took weeks and at least 10 phone calls to get the manager. He gave me a return label and I was happy to be done. But NOPE again, they refunded me 10.00 short! I'm only here now because I'm looking for their phone number again and found this page. CUSTOMER SERVICE IS HORRIBLE. There are so many other options out there. I will never buy here again. I highly suggest you don't either if you want your order done right and god help you if you need to contact somebody for help after the sale.

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Rysiek Rudzki
CA

I've been buying from them for years… I've been buying from them for years but finally enough is enough Very poor communication mono email responds,no confirmation of order sent to my email,no shipping emails confirmation, no tracking number email

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Bernie Jorgensen
GB

Parts were ordered online Parts were ordered online, prices were reasonable. No email communication whatsoever. Seems to be a one person operation. Didn't get price match as guaranteed. Parts received as ordered

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Steve Biffle
GB

DO NOT ORDER PARTS FROM THIS COMPANY!!!!!!! THIEFS!! I had made an order for several small parts from this company. I called and spoke to Ken 2 weeks after my order to see where my parts were. Ken told me he was waiting for one of the parts that would not be there for another month but he would send the other parts which I received. When I called back a month later, Ken told me that he would look into it then put me on the phone with Rob which told me that I already received all of my parts at the same time. I explained that Ken said we were waiting for a part and he said that he would not send another part because I received all of my parts a month ago. The part wasn't that expensive but the principle of the fact that they were basically telling me that I was lying and that they wouldn't send the part that I ordered and was waiting for.. Anyways, take caution dealing with this company!!!

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