MRCycles.com

774 Hendersonville Road, 28803, Asheville, United States
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2.95
Based on 20 Reviews

5

35.00%

4

10.00%

3

10.00%

2

5.00%

1

40.00%
About MRCycles.com

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Bernie Jorgensen
GB

Parts were ordered online Parts were ordered online, prices were reasonable. No email communication whatsoever. Seems to be a one person operation. Didn't get price match as guaranteed. Parts received as ordered

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Rysiek Rudzki
CA

I've been buying from them for years… I've been buying from them for years but finally enough is enough Very poor communication mono email responds,no confirmation of order sent to my email,no shipping emails confirmation, no tracking number email

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Ryan Foster
GB

Customer Service Sucks On a large order, I had 4 identical parts also. They had 3, 1 was back order. First issue, they held the entire order. When it was over due I called and was told one item was holding up the entire order. I told them to CANCEL the back order, I'd source it elsewhere, and send the rest. My order was finally sent, all good. About 2 weeks later the back ordered item shows up. Still no big deal, figure they would just say send it back and we we will credit you. NOPE, I was told no. And the guy was a d!@k about it when I asked for his manager. Nobody ever contacted me back. It took weeks and at least 10 phone calls to get the manager. He gave me a return label and I was happy to be done. But NOPE again, they refunded me 10.00 short! I'm only here now because I'm looking for their phone number again and found this page. CUSTOMER SERVICE IS HORRIBLE. There are so many other options out there. I will never buy here again. I highly suggest you don't either if you want your order done right and god help you if you need to contact somebody for help after the sale.

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Dan
CA

Stay Far Away! These guys lie and lie. Ordered parts, waited and waited so I called. was told they just got shipped! Asked for tracking number twice on different occasions , told he would email it to me. Never happened. Called there multiple times with no answer. Used paypal to dispute it and wanted a refund, they finally gave me one with a BS story that it was shipped and I wasn't home so it was returned. The address to be shipped to is a postal/fed ex/ups mailbox business! Terrible company! terrible customer service! I would pick no stars if I could.

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Hussain AlManasif
GB

DO NOT BUY FROM THIS COMPANY! Placed my order and I didn't even get a confirmation email, so I took a screenshot of the order incase my order gets lost. 5 days and all I saw is "In Progress" !!! Okay then what?? So I called and whoever answered the phone was very rude, asked about my order on Thursday and he said they're waiting on one more part which will take 2 days, I said alright. Called on Monday and the same dude answered and said exactly the same thing plus he hung up the phone on me! What a great costumer service. I was gonna let it go but I thought I about it for a minute and I said why would I do business with people that wouldn't even appreciate my business with you. So I'm paying you to parts and you want to be an a$$hole with me?? No I'm not sorry I canceled my order and went with much better company that respect the business and honest!

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