Christian
CAtook my $ and never shipped my item. took my $ and never shipped my item. 3 months later I have emailed them 4x called and left a vm 4x ZERO REPLY SCAMMERS!!!
JE
GBResponse to the diesel ops reply to original post Apparently Chris, you don't remember our conversation . When I called the person I spoke with said they would contact MBRP regarding my exhaust. At no point in our conversation was a faulty hanger mentioned or was the reason exaust came off. It was the wrong exaust that was sent to me. My complaint was for the fact I never heard back from diesel ops and I had to contact MBRP my self. Your trying to make it sound like Diesel ops helped me with my issue when the fact is when you responded to my post at the end of April 2018 was the FIRST time I have heard from diesel ops since my I called about the issue. MBRP and the fantastic sales department is who deserves the credit especially since they have followed up 3times with me since I called them. Just wanted to set record straight! Thanks, Jason E.
Cody
GBDidn't recieve shipment... Just hope nothing goes wrong with your shipment or ordering process as I've called and emailed this company over the past couple weeks and still no head way as far as where my package is. I was supposed to recieve it about a month ago. Customer service is defintely lacking here. Very unhappy.
Justinn
GBDiesel ops I ordered a programmer, pillar mount, egr / throttle valve delete, intake, and 5" tbe for my 2016 Ram 2500. Diesel ops (Chris) was very knowledgeable and assisted me with putting a package together along with a very competitive price. Parts were processed and shipped quickly. I will be a future diesel ops customer.
Customer
GBParts arrived on time but had pieces missing. The initial customer service was great and speedy. Once the packages arrived, we started installation (Friday night). There were some missing pieces in one of the kits and the programmer power cord didn't work. After speaking with customer service the following Monday (not open on weekends), they credited me store credit for missing bolts and got me in touch with RaceMe for the new cord. The guys were very helpful.