Customer
GBWas pleased with the product but not … Was pleased with the product but not too happy there was no installation instructions to go by for the egr delete portion. Also on the rear EGR cap the brass plug blew out and the customer complained of an exhaust leak. They had no intentions on installing an EGT probe
Customer
GBTheir excuse there's something wrong … Their excuse there's something wrong with the truck ( it's been checked nothing wrong )or don't Gives so much attention to the numbers displayed on mini max??? Seriously!!! Installed minimax everything was great boosting 29 psi after first week drops down to 26 psi they said I had an air leak toke everything apart broke a hose in the process I bought a new hose from them checked all boots hoses gaskets and turbo for leaks everything was good still same problem 26 psi they said to keep checking ............. 🤔 9/30/17 ? How did you reload the tuner And changed settings it's never been taken off the pick up. Sorry for any inconvenience
Dennis
GBOrdered a tuner for my farm truck and… Ordered a tuner for my farm truck and installed it and my truck ran worse than before it was installed. Sent an email for a return label and got a return email that said they don't except returns on parts that had been installed. I'm out $500+ for a tuner that does not work... Will never order from them again. Be careful about ordering from them.
JE
GBResponse to the diesel ops reply to original post Apparently Chris, you don't remember our conversation . When I called the person I spoke with said they would contact MBRP regarding my exhaust. At no point in our conversation was a faulty hanger mentioned or was the reason exaust came off. It was the wrong exaust that was sent to me. My complaint was for the fact I never heard back from diesel ops and I had to contact MBRP my self. Your trying to make it sound like Diesel ops helped me with my issue when the fact is when you responded to my post at the end of April 2018 was the FIRST time I have heard from diesel ops since my I called about the issue. MBRP and the fantastic sales department is who deserves the credit especially since they have followed up 3times with me since I called them. Just wanted to set record straight! Thanks, Jason E.
Customer
GBBeing a micanic I have found that it … Being a micanic I have found that it can be hard getting solid advice on a part wether it be first hand experience with its quality or many hours of research. On top of getting someone who can camunicat in an engaged sence of interest with the product they are selling. So I fully appreciate being a stranger on the phone and getting good guidance. I only credit the advice after I had installed the kit and found a leavel of trust in diesel ops for them telling me every thing I should anticipate during and after installation. I will definitely be doing more buissnes with them.