2012 RAM R2500 This kit made an improved performance with the truck quite obvious. The installation was clearly stated and depicted. My technicians only issue was that there was NO instructions included with the product. He went onto the site and downloaded over 20 pages on the instructions and manual which I provided to the customer. For the cost of the kit,at least the installation guide could have been included. He had to take time to get this from your website,and you know,a technicians time is VALUABLE.

Parts arrived on time but had pieces missing. The initial customer service was great and speedy. Once the packages arrived, we started installation (Friday night). There were some missing pieces in one of the kits and the programmer power cord didn't work. After speaking with customer service the following Monday (not open on weekends), they credited me store credit for missing bolts and got me in touch with RaceMe for the new cord. The guys were very helpful.

Being a micanic I have found that it … Being a micanic I have found that it can be hard getting solid advice on a part wether it be first hand experience with its quality or many hours of research. On top of getting someone who can camunicat in an engaged sence of interest with the product they are selling. So I fully appreciate being a stranger on the phone and getting good guidance. I only credit the advice after I had installed the kit and found a leavel of trust in diesel ops for them telling me every thing I should anticipate during and after installation. I will definitely be doing more buissnes with them.

Decent website. Lacking customer service. Website was easy to order off of but did not have great descriptions of some of the products. I ordered 2 parts. One wasn't right and the description didn't state enough info. The other part I ended up not needing. 2 emails later and about a week's wait and still no response from customer service about sending them back.

Didn't recieve shipment... Just hope nothing goes wrong with your shipment or ordering process as I've called and emailed this company over the past couple weeks and still no head way as far as where my package is. I was supposed to recieve it about a month ago. Customer service is defintely lacking here. Very unhappy.