
Customer
GBBeing a micanic I have found that it … Being a micanic I have found that it can be hard getting solid advice on a part wether it be first hand experience with its quality or many hours of research. On top of getting someone who can camunicat in an engaged sence of interest with the product they are selling. So I fully appreciate being a stranger on the phone and getting good guidance. I only credit the advice after I had installed the kit and found a leavel of trust in diesel ops for them telling me every thing I should anticipate during and after installation. I will definitely be doing more buissnes with them.

JE
GBResponse to the diesel ops reply to original post Apparently Chris, you don't remember our conversation . When I called the person I spoke with said they would contact MBRP regarding my exhaust. At no point in our conversation was a faulty hanger mentioned or was the reason exaust came off. It was the wrong exaust that was sent to me. My complaint was for the fact I never heard back from diesel ops and I had to contact MBRP my self. Your trying to make it sound like Diesel ops helped me with my issue when the fact is when you responded to my post at the end of April 2018 was the FIRST time I have heard from diesel ops since my I called about the issue. MBRP and the fantastic sales department is who deserves the credit especially since they have followed up 3times with me since I called them. Just wanted to set record straight! Thanks, Jason E.

Customer
GBDecent website. Lacking customer service. Website was easy to order off of but did not have great descriptions of some of the products. I ordered 2 parts. One wasn't right and the description didn't state enough info. The other part I ended up not needing. 2 emails later and about a week's wait and still no response from customer service about sending them back.

Justinn
GBDiesel ops I ordered a programmer, pillar mount, egr / throttle valve delete, intake, and 5" tbe for my 2016 Ram 2500. Diesel ops (Chris) was very knowledgeable and assisted me with putting a package together along with a very competitive price. Parts were processed and shipped quickly. I will be a future diesel ops customer.

John Zadrovitz
GB2012 RAM R2500 This kit made an improved performance with the truck quite obvious. The installation was clearly stated and depicted. My technicians only issue was that there was NO instructions included with the product. He went onto the site and downloaded over 20 pages on the instructions and manual which I provided to the customer. For the cost of the kit,at least the installation guide could have been included. He had to take time to get this from your website,and you know,a technicians time is VALUABLE.