After using my new pair for… After using my new pair for approximately three months, he completely stopped working. Contacted Pierre support who offered a number of possible solutions along with Bonett Cable. It wasn’t suited to the vehicle even though it worked initially tried in a number of different vehicles and it still didn’t work. Have asked for replacement product and then no contact whatsoever from pair replying to emails Absolutely disgraceful after sales service from such a large company. I certainly wouldn’t recommend them at all.

Cord and wire freedom! … Love the convenience of the instant connect w Apple CarPlay. No wires or cords to see, plug in or manage! Not perfect as On occasion it doesn’t connect automatically and you get a notice on the automobile screen of it; it will show as connected on phone but car having issue. Typically the next use connects automatically and functions properly.

No more cable search The freedom to not plug in my phone every time I get into the car is fantastic! I have had some problems connecting but for the most part it’s relatively quick and consistent. My biggest complaint is that, since I live in an apartment over my garage, my phone will often try and connect to my Pair device when I’m not in the car. This has proven to be quite annoying as I can be taking and not realize this happened right away and the other person doesn’t hear me. I’ve had to physically unplug Pair in order for this not to happen. Other than that I’ve been pleased with Pair.

Garbage Garbage. Cheap unit. Doesn’t install properly. Instructions are poorly written. Requires a Wi-Fi hotspot, not mentioned anywhere on the site. Feels like a scam. Attempted to initiate a return. $25 restocking fee and I have to pay for shipping to Lithuania. An alternate option is a 30% refund. Doubt I’ll ever see that.

Buggy and poor customer support I was very excited when I first received my Pairr. But unfortunately, the experience has been full of bugs and generally very inconsistent in my Honda Civic 2020. To call out a few issues: sometimes the device does not connect/pair with the car, and other times I'll stop responding/working while I'm driving - especially when I try and use Google Assistant. Also, I have an Android phone, but it shows up as Apple Carplay in the car, which is weird. There were also the volume controls we disabled a couple of times - both the car controls and on my phone. Another thing to call out - they make it seem like returns are pretty easy if you aren't satisfied. But they aren't. You'll have to pay to ship it back - on top of a $25 restocking fee - and an insulting email from their support.