When it works it works well When it works it works well, very happy with the performance in that respect. However, it is slow to connect and loses Bluetooth pairing every 5 or 6 trips which requires me to ‘forget’ the device on my iPhone and re-pair. It’s not that big a deal but I actually just find it easier and quicker to plug my phone in each time, so I don’t use it anymore

Buggy and poor customer support I was very excited when I first received my Pairr. But unfortunately, the experience has been full of bugs and generally very inconsistent in my Honda Civic 2020. To call out a few issues: sometimes the device does not connect/pair with the car, and other times I'll stop responding/working while I'm driving - especially when I try and use Google Assistant. Also, I have an Android phone, but it shows up as Apple Carplay in the car, which is weird. There were also the volume controls we disabled a couple of times - both the car controls and on my phone. Another thing to call out - they make it seem like returns are pretty easy if you aren't satisfied. But they aren't. You'll have to pay to ship it back - on top of a $25 restocking fee - and an insulting email from their support.

No more cable search The freedom to not plug in my phone every time I get into the car is fantastic! I have had some problems connecting but for the most part it’s relatively quick and consistent. My biggest complaint is that, since I live in an apartment over my garage, my phone will often try and connect to my Pair device when I’m not in the car. This has proven to be quite annoying as I can be taking and not realize this happened right away and the other person doesn’t hear me. I’ve had to physically unplug Pair in order for this not to happen. Other than that I’ve been pleased with Pair.

After using my new pair for… After using my new pair for approximately three months, he completely stopped working. Contacted Pierre support who offered a number of possible solutions along with Bonett Cable. It wasn’t suited to the vehicle even though it worked initially tried in a number of different vehicles and it still didn’t work. Have asked for replacement product and then no contact whatsoever from pair replying to emails Absolutely disgraceful after sales service from such a large company. I certainly wouldn’t recommend them at all.

This is a scam — they will never deliver the product! This is a scam. I ordered the Pairr device on 11/25, a USPS tracking number was generated on 11/28. To date, USPS has not changed to a status of “accepted” which means they have yet to receive the package from the shipper. I emailed “John” the CEO and got a response that it’s been shipped and it’s in the USPS shipping network and USPS is just not tracking the package right now but trust me it’s on the way. I know the USPS isn’t amazing but there is no way it’s been in transit and “the tracking label might not be scanned for a while” (directly from CEO email) for 34 days — I don’t think it’s coming… Scam scam scam! Do yourself a favor and just pay a competitor device on Amazon.