Very very bad customer service The branch at Richmond WBC are fraudsters and take their customers for a ride.... This is the 2nd time we wanted to buy a car from them. First time they couldn't assist, gave me alot of stories. We went to another car place an within a few days after i sent my documentation I got approved an got my car (BMW) no stories no hassles. Second time around we went to WBC in Richmond again after a year to buy a 2nd car (BMW), we got a car i wanted the sales guy Tristan said I must send my docs an he will sort it, they then asked me for more Info, but failed to tell me 3 days after i viewed the car and send the more info they needed, the car was already sold to a cash buyer, which they did not make me aware of I even made the manager Mike aware of it, but he just said he will look into it and did nothing about it.. I then saw another car which it went so far as being approved twice by the bank I even signed god knows for what thinking the deal done an dusted, cause they told me its going for a service an i can collect it... Only for the FI lady Daniell to tell me she done everything humanly possible to mke it work... It got decline,, for what an how i still don't know... Their customer service are so bad i don't advise anyone to go to the Richmond branch they choose who they want to help...

Emmanuel Tembo Emmanuel Tembo Had an exceptional experience with Mr Tambo. He is professional and has exceptional knowledge about the cars on the floor.

We bought a Mercedes Benz B200 petrol… We bought a Mercedes Benz B200 petrol Auto this year,Dekra had engine mountings and transmission issues which did not impede functionality.We repaired the engine mounting only to discover major transmission issue which we were quoted between R50 and 60 K to repair by after market workshops.Car was bought for R101000.00.Tried to sell it back to them for R70K,They refused it unless we repair the transmission at Mercedes benz and provide them with invoices and warrantees.We do not believe there is fairness here at all.Be warry and very very carefull if buying a car from them as it it comes as a dumping ground for troubklesome cars that cannot be economically be repaired

Selling a car online Entered car details for a price on my 2016 Toyota Corolla.Got a call next day.Two days later was given a price and we proceeded with the paperwork.Final contract sent by secure digital process. After paperwork was signed mechanic inspected vehicle and money was transferred to my bank after his inspection.Car carrier picked up vehicle today south of Bundaberg to travel to Brisbane. All the guys were fantastic.Much easier than trying to sell it yourself. N.B. Don't BS your car's condition

Please understand brothers and sisters…. There are a lot of reviews here on the wrong company and TrustPilot should at least correct or fix this. WeBuyCars buys cars, not sells them. WeBuyCars is a remote company that drives to your location and buys cars on the spot at an incredible convenience. You don’t have to do anything to sell the car. Fast. I keep seeing reviews about a car dealership selling cars. Wrong company. This is a family business that has never done me wrong, so I hope this gets sorted out. Call them to buy cars, you know like the name, “WeBuyCars.com”.