Registration papers a struggle. One of the worst companies u can do bussness with. I bought 2 vechiles which I wait more then 25 days for the registration papers. The add say 21 days but if u phone them they come with a story of 21 working days. There is no reason u have to wait so long and both this vechiles is without a valued licence disk.

Spoke to Richard Rooi from WeBuyCars… Spoke to Richard Rooi from WeBuyCars (Germiston) Proper gentleman and super professional. Even though I could not proceed forward, he still made sure I knew about other alternatives as well. We should have more people like this around in Sales.

we buy cars latest bull I am having trouble retrieving a disk for the car I purchased from we buys cars in the south Li and her team are holding it hostage. I have gone to the traffic department and paid what was needed on my end. I then was instructed to pay an additional 500 or so for them to give it to me as the traffic department says I cannot collect but girl in the middle has. Now after following up multiple times and not getting proper responses I am being accosted again for another 600 to get some other company to give me my disk. Then to top it up the permit they issued me to drive without the disk isn't even valid!!!! Since August Ive been struggling if anyone can assist please advise

Very very bad customer service The branch at Richmond WBC are fraudsters and take their customers for a ride.... This is the 2nd time we wanted to buy a car from them. First time they couldn't assist, gave me alot of stories. We went to another car place an within a few days after i sent my documentation I got approved an got my car (BMW) no stories no hassles. Second time around we went to WBC in Richmond again after a year to buy a 2nd car (BMW), we got a car i wanted the sales guy Tristan said I must send my docs an he will sort it, they then asked me for more Info, but failed to tell me 3 days after i viewed the car and send the more info they needed, the car was already sold to a cash buyer, which they did not make me aware of I even made the manager Mike aware of it, but he just said he will look into it and did nothing about it.. I then saw another car which it went so far as being approved twice by the bank I even signed god knows for what thinking the deal done an dusted, cause they told me its going for a service an i can collect it... Only for the FI lady Daniell to tell me she done everything humanly possible to mke it work... It got decline,, for what an how i still don't know... Their customer service are so bad i don't advise anyone to go to the Richmond branch they choose who they want to help...

Next customer ever from Ishmael Mousa and Charmaine @ WBC Germiston On the 26 of April i got a call from salesman Ishmael Mousa that changed my life, i'd like to express my sincere gratitude and deepest appreciation tobyour Sales Team. To the lady by the name of Charmaine and Ishamel Mousa"your dedication to your work is truly inspiring.The effort that you've from day one until the final collection day of my car is amazing..Thank u so much for your commitment to customer satisfaction and your ability to build relationships with you're clients are truly remarkable. I rate them 1000 000%