Bought a car at we buy cars Bought a car at we buy cars. The car gives problems, the staff is extremely unwilling to help. The F&I treats you as if she is doing you a favor instead of actually just working for her commission. Contacted customer care multiple times for assistance regarding my issues. No one ever responds. A lot of empty promises and lies. Car wasn't even washed on handover date. Head office can't assist. For your own sake keep away. (Siverlakes branch)

Emmanuel Tembo Emmanuel Tembo Had an exceptional experience with Mr Tambo. He is professional and has exceptional knowledge about the cars on the floor.

We bought a Mercedes Benz B200 petrol… We bought a Mercedes Benz B200 petrol Auto this year,Dekra had engine mountings and transmission issues which did not impede functionality.We repaired the engine mounting only to discover major transmission issue which we were quoted between R50 and 60 K to repair by after market workshops.Car was bought for R101000.00.Tried to sell it back to them for R70K,They refused it unless we repair the transmission at Mercedes benz and provide them with invoices and warrantees.We do not believe there is fairness here at all.Be warry and very very carefull if buying a car from them as it it comes as a dumping ground for troubklesome cars that cannot be economically be repaired

Cash buy BEWARE of the PAIN! I purchased a Dekra Gold vehicle from you guys at an auction as a cash deal and have had the most painfull experience in my entire life dealing with your team during this process! The vehicle was purchased the 13th of March, a BMW F30 and I flew down on the 16th March to fetch the vehicle. Vehicle had an an issue with the I - Drive and salesman Mathew said they would get it repaired. I flew back to joberg at my own cost. Since that date numerous promises to have the vehicle repaired and i was given a date on the 26th of March so i flew down once again at my cost. Once again vehicle wasnt ready and the sale was handed over to Lindelani. Came to the dealership on Saturday as i was supposed to drive to Joberg on Monday the 01st of April. James the sales manager assured me vehicle would be ready Tuesday 02nd of April and which it was at 13:00pm. I arrived at the dealership at 2pm to fetch the car. Filled out papaerwork and still car couldnt be released at 5pm due to some admin process. I flew back to joberg again at my own cost. James promised to courier the car to me in Joberg but as i write this complaint the sale is NOT yet completed by the we buy cars administration. This was a cash sale so i am absoletly and utterly dissapointed at the process. We buy cars need to relook at their processes and people should be made aware how painstaking it is to buy a car from your company. Dissapointed

Selling a car online Entered car details for a price on my 2016 Toyota Corolla.Got a call next day.Two days later was given a price and we proceeded with the paperwork.Final contract sent by secure digital process. After paperwork was signed mechanic inspected vehicle and money was transferred to my bank after his inspection.Car carrier picked up vehicle today south of Bundaberg to travel to Brisbane. All the guys were fantastic.Much easier than trying to sell it yourself. N.B. Don't BS your car's condition