bad service Walked around the mor cycle dept upstairs for hours at the dome, the big tall salesman kept walking past us and never even asked if we wanted help, the same kind of service i got from a salesman called Matthew a few weeks prior who just ignores me. Goodbye we buy cars i will never use you again

Cash buy BEWARE of the PAIN! I purchased a Dekra Gold vehicle from you guys at an auction as a cash deal and have had the most painfull experience in my entire life dealing with your team during this process! The vehicle was purchased the 13th of March, a BMW F30 and I flew down on the 16th March to fetch the vehicle. Vehicle had an an issue with the I - Drive and salesman Mathew said they would get it repaired. I flew back to joberg at my own cost. Since that date numerous promises to have the vehicle repaired and i was given a date on the 26th of March so i flew down once again at my cost. Once again vehicle wasnt ready and the sale was handed over to Lindelani. Came to the dealership on Saturday as i was supposed to drive to Joberg on Monday the 01st of April. James the sales manager assured me vehicle would be ready Tuesday 02nd of April and which it was at 13:00pm. I arrived at the dealership at 2pm to fetch the car. Filled out papaerwork and still car couldnt be released at 5pm due to some admin process. I flew back to joberg again at my own cost. James promised to courier the car to me in Joberg but as i write this complaint the sale is NOT yet completed by the we buy cars administration. This was a cash sale so i am absoletly and utterly dissapointed at the process. We buy cars need to relook at their processes and people should be made aware how painstaking it is to buy a car from your company. Dissapointed

Tumi The Greatest of all time service providers I was helped by the best guy ever since I visited the Dome,Tumi u r more than a sales person cz u gave me the reason to come again at the Dome for more services, given a chance to promote u my guy will do it like yesterday, keep up the great service n take webuycars to the next level.will definitely recommend Tumi wen ever u visit the Dome. Lebanon #Dimonii

I had an amazing experience with…sandile mthimunye for the excellent customer service at webuycars I had an amazing experience with webuycars.if I could give more than five stars I would.i would like to recommend Sandile Mthimunye on the excellent customer service,I would like to thank him for the friendly and professional manner in which I was assisted when purchasing a vehicle.i was happy and satisfied with the amazing experience,I will definitely be returning in future to purchase vehicles,and I highly recommend webuycars to everyone, thank you so much Sandile and keep it up!

Horrendous service! Horrendous service!! Bought a vehicle which needed to be transported from Gauteng to Cape Town. Not one person could inform me how long the process would take. Phoned their "customer care" number and the woman I spoke to actually said "So, what do you want me to do about it" and then proceeded to hang up on me.