Very very bad customer service The branch at Richmond WBC are fraudsters and take their customers for a ride.... This is the 2nd time we wanted to buy a car from them. First time they couldn't assist, gave me alot of stories. We went to another car place an within a few days after i sent my documentation I got approved an got my car (BMW) no stories no hassles. Second time around we went to WBC in Richmond again after a year to buy a 2nd car (BMW), we got a car i wanted the sales guy Tristan said I must send my docs an he will sort it, they then asked me for more Info, but failed to tell me 3 days after i viewed the car and send the more info they needed, the car was already sold to a cash buyer, which they did not make me aware of I even made the manager Mike aware of it, but he just said he will look into it and did nothing about it.. I then saw another car which it went so far as being approved twice by the bank I even signed god knows for what thinking the deal done an dusted, cause they told me its going for a service an i can collect it... Only for the FI lady Daniell to tell me she done everything humanly possible to mke it work... It got decline,, for what an how i still don't know... Their customer service are so bad i don't advise anyone to go to the Richmond branch they choose who they want to help...

STAY AWAY FROM WEBUYCARS STAY AWAY FROM WEBUYCARS. I bought a 2019 Ford Ranger thats according to DEKRA basically faultless! After a week the body panels literraly start ti fell off! Indicators and lights not even connected!! no wiring!!! So how did DEKRA gave a all good Roadworthy report????????

Spoke to Richard Rooi from WeBuyCars… Spoke to Richard Rooi from WeBuyCars (Germiston) Proper gentleman and super professional. Even though I could not proceed forward, he still made sure I knew about other alternatives as well. We should have more people like this around in Sales.

Selling a car online Entered car details for a price on my 2016 Toyota Corolla.Got a call next day.Two days later was given a price and we proceeded with the paperwork.Final contract sent by secure digital process. After paperwork was signed mechanic inspected vehicle and money was transferred to my bank after his inspection.Car carrier picked up vehicle today south of Bundaberg to travel to Brisbane. All the guys were fantastic.Much easier than trying to sell it yourself. N.B. Don't BS your car's condition

Next customer ever from Ishmael Mousa and Charmaine @ WBC Germiston On the 26 of April i got a call from salesman Ishmael Mousa that changed my life, i'd like to express my sincere gratitude and deepest appreciation tobyour Sales Team. To the lady by the name of Charmaine and Ishamel Mousa"your dedication to your work is truly inspiring.The effort that you've from day one until the final collection day of my car is amazing..Thank u so much for your commitment to customer satisfaction and your ability to build relationships with you're clients are truly remarkable. I rate them 1000 000%