Horrendous service! Horrendous service!! Bought a vehicle which needed to be transported from Gauteng to Cape Town. Not one person could inform me how long the process would take. Phoned their "customer care" number and the woman I spoke to actually said "So, what do you want me to do about it" and then proceeded to hang up on me.

we buy cars latest bull I am having trouble retrieving a disk for the car I purchased from we buys cars in the south Li and her team are holding it hostage. I have gone to the traffic department and paid what was needed on my end. I then was instructed to pay an additional 500 or so for them to give it to me as the traffic department says I cannot collect but girl in the middle has. Now after following up multiple times and not getting proper responses I am being accosted again for another 600 to get some other company to give me my disk. Then to top it up the permit they issued me to drive without the disk isn't even valid!!!! Since August Ive been struggling if anyone can assist please advise

Very very bad customer service The branch at Richmond WBC are fraudsters and take their customers for a ride.... This is the 2nd time we wanted to buy a car from them. First time they couldn't assist, gave me alot of stories. We went to another car place an within a few days after i sent my documentation I got approved an got my car (BMW) no stories no hassles. Second time around we went to WBC in Richmond again after a year to buy a 2nd car (BMW), we got a car i wanted the sales guy Tristan said I must send my docs an he will sort it, they then asked me for more Info, but failed to tell me 3 days after i viewed the car and send the more info they needed, the car was already sold to a cash buyer, which they did not make me aware of I even made the manager Mike aware of it, but he just said he will look into it and did nothing about it.. I then saw another car which it went so far as being approved twice by the bank I even signed god knows for what thinking the deal done an dusted, cause they told me its going for a service an i can collect it... Only for the FI lady Daniell to tell me she done everything humanly possible to mke it work... It got decline,, for what an how i still don't know... Their customer service are so bad i don't advise anyone to go to the Richmond branch they choose who they want to help...

Emmanuel Tembo Emmanuel Tembo Had an exceptional experience with Mr Tambo. He is professional and has exceptional knowledge about the cars on the floor.

Auction is a dumping ground for bad vehicles and there is no recourse to consumer protection act Purchased a vehicle on auction. Dekra all clear and roadworthy done - don't put any faith in this. Major problems with the ignition and overheating. A test drive didn't pick the problem up either but when I found an information sheet from webuycars stating the overheating issue in the cubby I realised that they did me in. NB: The consumer protection act will not protect you in an auction - you will need to prove that they did this deliberately and intentionally can't wait for the class action lawsuit.