Complaint een trying for over a month to get a duplicate eNatis, for which we have paid. After several false promises of getting it done, as well as providing a permit for driving a vehicle which has an expired license, we have received nothing. Most of the promises were unfortunately made verbally. Nonetheless, we are still waiting for the duplicate eNatis, and to say their communication is bad would be acknowledging that they actually communicated, which they DO NOT!!! Do not buy a car from these incompetent and utterly useless people!

We bought a Mercedes Benz B200 petrol… We bought a Mercedes Benz B200 petrol Auto this year,Dekra had engine mountings and transmission issues which did not impede functionality.We repaired the engine mounting only to discover major transmission issue which we were quoted between R50 and 60 K to repair by after market workshops.Car was bought for R101000.00.Tried to sell it back to them for R70K,They refused it unless we repair the transmission at Mercedes benz and provide them with invoices and warrantees.We do not believe there is fairness here at all.Be warry and very very carefull if buying a car from them as it it comes as a dumping ground for troubklesome cars that cannot be economically be repaired

Bought a car at we buy cars Bought a car at we buy cars. The car gives problems, the staff is extremely unwilling to help. The F&I treats you as if she is doing you a favor instead of actually just working for her commission. Contacted customer care multiple times for assistance regarding my issues. No one ever responds. A lot of empty promises and lies. Car wasn't even washed on handover date. Head office can't assist. For your own sake keep away. (Siverlakes branch)

Horrendous service! Horrendous service!! Bought a vehicle which needed to be transported from Gauteng to Cape Town. Not one person could inform me how long the process would take. Phoned their "customer care" number and the woman I spoke to actually said "So, what do you want me to do about it" and then proceeded to hang up on me.

I had an amazing experience with…sandile mthimunye for the excellent customer service at webuycars I had an amazing experience with webuycars.if I could give more than five stars I would.i would like to recommend Sandile Mthimunye on the excellent customer service,I would like to thank him for the friendly and professional manner in which I was assisted when purchasing a vehicle.i was happy and satisfied with the amazing experience,I will definitely be returning in future to purchase vehicles,and I highly recommend webuycars to everyone, thank you so much Sandile and keep it up!