Robias Tsele
ZAWe bought a Mercedes Benz B200 petrol… We bought a Mercedes Benz B200 petrol Auto this year,Dekra had engine mountings and transmission issues which did not impede functionality.We repaired the engine mounting only to discover major transmission issue which we were quoted between R50 and 60 K to repair by after market workshops.Car was bought for R101000.00.Tried to sell it back to them for R70K,They refused it unless we repair the transmission at Mercedes benz and provide them with invoices and warrantees.We do not believe there is fairness here at all.Be warry and very very carefull if buying a car from them as it it comes as a dumping ground for troubklesome cars that cannot be economically be repaired
Govanni Lakey
ZASpoke to Richard Rooi from WeBuyCars… Spoke to Richard Rooi from WeBuyCars (Germiston) Proper gentleman and super professional. Even though I could not proceed forward, he still made sure I knew about other alternatives as well. We should have more people like this around in Sales.
Brad Smart
GBAuction is a dumping ground for bad vehicles and there is no recourse to consumer protection act Purchased a vehicle on auction. Dekra all clear and roadworthy done - don't put any faith in this. Major problems with the ignition and overheating. A test drive didn't pick the problem up either but when I found an information sheet from webuycars stating the overheating issue in the cubby I realised that they did me in. NB: The consumer protection act will not protect you in an auction - you will need to prove that they did this deliberately and intentionally can't wait for the class action lawsuit.
Pieter Fantastic Plumbing
ZASTAY AWAY FROM WEBUYCARS STAY AWAY FROM WEBUYCARS. I bought a 2019 Ford Ranger thats according to DEKRA basically faultless! After a week the body panels literraly start ti fell off! Indicators and lights not even connected!! no wiring!!! So how did DEKRA gave a all good Roadworthy report????????
Lennie Govender
ZACash buy BEWARE of the PAIN! I purchased a Dekra Gold vehicle from you guys at an auction as a cash deal and have had the most painfull experience in my entire life dealing with your team during this process! The vehicle was purchased the 13th of March, a BMW F30 and I flew down on the 16th March to fetch the vehicle. Vehicle had an an issue with the I - Drive and salesman Mathew said they would get it repaired. I flew back to joberg at my own cost. Since that date numerous promises to have the vehicle repaired and i was given a date on the 26th of March so i flew down once again at my cost. Once again vehicle wasnt ready and the sale was handed over to Lindelani. Came to the dealership on Saturday as i was supposed to drive to Joberg on Monday the 01st of April. James the sales manager assured me vehicle would be ready Tuesday 02nd of April and which it was at 13:00pm. I arrived at the dealership at 2pm to fetch the car. Filled out papaerwork and still car couldnt be released at 5pm due to some admin process. I flew back to joberg again at my own cost. James promised to courier the car to me in Joberg but as i write this complaint the sale is NOT yet completed by the we buy cars administration. This was a cash sale so i am absoletly and utterly dissapointed at the process. We buy cars need to relook at their processes and people should be made aware how painstaking it is to buy a car from your company. Dissapointed