Next customer ever from Ishmael Mousa and Charmaine @ WBC Germiston On the 26 of April i got a call from salesman Ishmael Mousa that changed my life, i'd like to express my sincere gratitude and deepest appreciation tobyour Sales Team. To the lady by the name of Charmaine and Ishamel Mousa"your dedication to your work is truly inspiring.The effort that you've from day one until the final collection day of my car is amazing..Thank u so much for your commitment to customer satisfaction and your ability to build relationships with you're clients are truly remarkable. I rate them 1000 000%

Great service offered by Itumeleng Great service offered by Itumeleng. He actually overdid his task and made sure to even check on us after taking the vehicle. Utmost best experience because of his service.

Very very bad customer service The branch at Richmond WBC are fraudsters and take their customers for a ride.... This is the 2nd time we wanted to buy a car from them. First time they couldn't assist, gave me alot of stories. We went to another car place an within a few days after i sent my documentation I got approved an got my car (BMW) no stories no hassles. Second time around we went to WBC in Richmond again after a year to buy a 2nd car (BMW), we got a car i wanted the sales guy Tristan said I must send my docs an he will sort it, they then asked me for more Info, but failed to tell me 3 days after i viewed the car and send the more info they needed, the car was already sold to a cash buyer, which they did not make me aware of I even made the manager Mike aware of it, but he just said he will look into it and did nothing about it.. I then saw another car which it went so far as being approved twice by the bank I even signed god knows for what thinking the deal done an dusted, cause they told me its going for a service an i can collect it... Only for the FI lady Daniell to tell me she done everything humanly possible to mke it work... It got decline,, for what an how i still don't know... Their customer service are so bad i don't advise anyone to go to the Richmond branch they choose who they want to help...

Cash buy BEWARE of the PAIN! I purchased a Dekra Gold vehicle from you guys at an auction as a cash deal and have had the most painfull experience in my entire life dealing with your team during this process! The vehicle was purchased the 13th of March, a BMW F30 and I flew down on the 16th March to fetch the vehicle. Vehicle had an an issue with the I - Drive and salesman Mathew said they would get it repaired. I flew back to joberg at my own cost. Since that date numerous promises to have the vehicle repaired and i was given a date on the 26th of March so i flew down once again at my cost. Once again vehicle wasnt ready and the sale was handed over to Lindelani. Came to the dealership on Saturday as i was supposed to drive to Joberg on Monday the 01st of April. James the sales manager assured me vehicle would be ready Tuesday 02nd of April and which it was at 13:00pm. I arrived at the dealership at 2pm to fetch the car. Filled out papaerwork and still car couldnt be released at 5pm due to some admin process. I flew back to joberg again at my own cost. James promised to courier the car to me in Joberg but as i write this complaint the sale is NOT yet completed by the we buy cars administration. This was a cash sale so i am absoletly and utterly dissapointed at the process. We buy cars need to relook at their processes and people should be made aware how painstaking it is to buy a car from your company. Dissapointed

I had an amazing experience with…sandile mthimunye for the excellent customer service at webuycars I had an amazing experience with webuycars.if I could give more than five stars I would.i would like to recommend Sandile Mthimunye on the excellent customer service,I would like to thank him for the friendly and professional manner in which I was assisted when purchasing a vehicle.i was happy and satisfied with the amazing experience,I will definitely be returning in future to purchase vehicles,and I highly recommend webuycars to everyone, thank you so much Sandile and keep it up!