We have owned our Qualitex DeLeon… We have owned our Qualitex DeLeon recliners for two years. We just recently noticed there was peeling and cracking on the arms/back/seat of these recliners. I thought it was “leather” due to the mention of “Deluxe Leather” and reached out to a leather restoration company. Their response surprised me telling me that this is vinyl…we also purchased a protection policy that declined our request for repair stating that I did not report it within the 30 day period. Very disappointed, still looking for some feedback from either Shop4Seats or Qualitex.

After much debate… After much debate over different providers we made the choice of purchasing 2 Captain chairs and reclining sofa from Shop4Seats. Clara went beyond to make sure everything about our order was exactly as we wanted and correct. She was even able to find our sofa choice in-stock so we don't have to wait 8-10 weeks for it. Thanks again Clara and hopefully the rest of the process will be as pleasant.

Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

Cheap construction, not DOT certified, horrible customer service. We ordered a sprinter van couch, the Princess, last December and it came in March. The quality was marginal, very thin padding and not very comfortable. The seatbelts came with it but had to be attached separately to the van itself. The seat is flimsy and obviously could not support 3 or even 2 people in a crash. So the problem is the seat is not DOT certified, as it says on the website, and multiple calls to the shop4seats went unanswered. We cannot use the seat as it would not pass DOT inspection. I would use another company for RV seats

Great customer service I needed to purchase new captains chairs for my Class A motor home. I called shop4seats and asked many questions to ensure I would receive the seats that would work for my motorhome. Bob (the customer service rep.) took the time to answer all of my questions and ensure that I was getting the best product for me. After discussing issues with current seats and how to install new seats he then let me know of a discount that I could take advantage of and worked with me to purchase a new couch. I needed the couch to have specific measurements and specific features. Shop4seats had everything I needed for about half the price I could find with other manufacturers. When I received my order everything was exactly how I expected it and the installation was as easy as it could be. The only problem I had with the entire experience is I did not receive a tracking number or phone number of the company that was delivering the furniture. There was some confusion but that was worked out with a couple of phone calls and emails that Shop4seats took care of as well as kept me informed of the process. Overall I would recommend Shop4seats to others.