Delivery date 5 month + delayed. No Refund offered. I recomment to buy your items somewhere else. Very pure customer service. Ordered my RV furnature 5 month ago. Order was promised to ship no later then 3 weeks. They wanted payment at time of order. Idem numerous time delate shipment. 5 month later and order still has not shipped. No good explanation, and no updates as promised. No refund offered.

Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

They took my money 5 months ago I placed my order in June. It’s now November (5 months later) and they still haven’t sent me anything. They will not return my emails and no one answers the phone. I am incredibly disappointed. Even more so disappointing is the fact that they have responded to other people’s complaints on here but mine still go unanswered. This is unexceptable. Glad I paid with American Express as they have promised to refund my money. UPDATE: Since responding, shop4seats has still done nothing to contact me. Yet they continue to spam my email frequently with their “Black Friday extended sale”. IF YOU ARE SO BACKED UP WHY ARE YOU STILL TAKING ORDERS!?!

Crappy customer service I have bought over two thousand dollars worth of seats and sofas from these guys for a Ford E350 extended van that came with no installion instructions. When I called them to see if they could send me instructions for the quick release sofa bed hardware/installation they said they couldn’t help me. Pretty crappy customer service. They told me to call an RV sales place to see if they could help me. Pretty lame!

Frustrating and disappointing experience I have been waiting 3.5 months for my complete order. It has shipped and I have only received 3 of 4 boxes as box 4 has been lost. The shipping is a Fed EX issue but calls to Shop4Seats customer service to file a claim with FedEx were met with long waits and transfers to sales who could/would not help. The only reason I'm giving one star instead of zero is that when I finally reached customer service rep Angela Allen she was helpful and listened to my concerns. Hopefully a replacement part will be sent in an expedited manner.