Crappy customer service I have bought over two thousand dollars worth of seats and sofas from these guys for a Ford E350 extended van that came with no installion instructions. When I called them to see if they could send me instructions for the quick release sofa bed hardware/installation they said they couldn’t help me. Pretty crappy customer service. They told me to call an RV sales place to see if they could help me. Pretty lame!

Bought Leather, Received Vinyl They sold us leather furniture and cushions (i.e. their "Ultimate Leather"). It turned out to be vinyl which looks like leather. Their stuff is a COMPLETE RIP-OFF !!

Great customer service I needed to purchase new captains chairs for my Class A motor home. I called shop4seats and asked many questions to ensure I would receive the seats that would work for my motorhome. Bob (the customer service rep.) took the time to answer all of my questions and ensure that I was getting the best product for me. After discussing issues with current seats and how to install new seats he then let me know of a discount that I could take advantage of and worked with me to purchase a new couch. I needed the couch to have specific measurements and specific features. Shop4seats had everything I needed for about half the price I could find with other manufacturers. When I received my order everything was exactly how I expected it and the installation was as easy as it could be. The only problem I had with the entire experience is I did not receive a tracking number or phone number of the company that was delivering the furniture. There was some confusion but that was worked out with a couple of phone calls and emails that Shop4seats took care of as well as kept me informed of the process. Overall I would recommend Shop4seats to others.

Frustrating and disappointing experience I have been waiting 3.5 months for my complete order. It has shipped and I have only received 3 of 4 boxes as box 4 has been lost. The shipping is a Fed EX issue but calls to Shop4Seats customer service to file a claim with FedEx were met with long waits and transfers to sales who could/would not help. The only reason I'm giving one star instead of zero is that when I finally reached customer service rep Angela Allen she was helpful and listened to my concerns. Hopefully a replacement part will be sent in an expedited manner.

"Great" Shop 4 Seats Dario was great meeting with us when we visited the showroom and showing and explaining the captains chairs to us even though he's not actually on the sales staff. Clara did a great job clarifying information to the questions we had after we got home and handling our contract online. It has been a pleasure (so far) dealing with Shop4Seats.com for new RV Captains Chairs.