Buyer Beware! Horrible Customer Service Save your money and buy with a company who provides customer service after the sale. The mounting bracket did not fit for the seats we purchased for our show truck. Contacted the company Oct 5 with assurance from Meagan our concern would be expedited for someone to contact us. They do not have a department or personal who can answer and assist with installation problems. We were told the company recommends the seats to be professionally installed. But if the bracket isn’t built to fit right then a professional installer doesn’t help.

Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

"Great" Shop 4 Seats Dario was great meeting with us when we visited the showroom and showing and explaining the captains chairs to us even though he's not actually on the sales staff. Clara did a great job clarifying information to the questions we had after we got home and handling our contract online. It has been a pleasure (so far) dealing with Shop4Seats.com for new RV Captains Chairs.

The seats look nice at inspection but… The seats look nice at inspection but whoever installed the hardware didn't have a clue on what they were doing, 2 slides were backwards and one upside down and did not have the cross wires for the seat slides at all. The company needs people that know what they're doing and better quality control inspectors. Hope the seats last and are put together better then the hardware was !

Safety is my concern Customer service is terrible. Believe it!!! Safety is my concern. I ordered 2 captains chairs. The cog opposite the handle that is used to move the seat forward and back DOES NOT ENGAGE. Therefore only one side is holding the seat from moving forward or rearward in an emergency situation. I'm sure I'm not the only one that received these unsafe seats check yours. A supervisor was supposed to call me but I haven't received a call. I think I'll contact the D.O.T. to see if they can start recall proceedings.