I got rear HD springs from this site… I got rear HD springs from this site and a beefy trailer hitch. Got both delivered within days and couldn’t be happier. Looking forward for the better designed slim roof rack to be made and front HD springs to complete the assemble.

I can't believe this guy at 307 area… I can't believe this guy at 307 area code is not from Jamaica. I ordered a $396 lift kit for a Prius on August 28 and it's now Nov 26 with no parts. I've called six times to get a eta and all I've received are excuses, kisses and promises. I can't believe priusoverlanding still keeps this guy around even if he's linked to them instead of working out of the back of his Prius. I've gone back MasterCard for a refund but haven't heard back.

I never received it I never received it! Luckily I canceled and had my bank get the money back for me! I finally got my money back after about 5 or 6 months after my order. They kept giving me the run around! I talked to one guy that said it would be a 30% restocking fee on an order i never received. They said they were going to move to a new system that didn't charge the customer until their order was shipped! My experience was so bad that I would not recommend this company to anybody.

Dumpster fire. Almost $1k unrefunded since 2022 The ordering process is pretty straightforward. Click to buy, and then wait. ...and wait... and wait some more..... While waiting, I was in touch with the one and only person that runs everything: owner/operator Duwayne McClendon. He provides his personal/business phone number, and also direct messaging through social media outlets for customer support. I was reassured many times that my order was just on the cusp of shipping, and things still humming along with this well-oiled machine of an operation. That was 8 months ago. The order I had originally purchased for nearly $1k has not been fulfilled nor refunded (refund requested on multiple occasions) to this day. All the while waiting, I resourced the parts and my own kit of things I had ordered that Overlanding failed to fulfill. Aaand it only took just a little over a months time from starting my own project to a successful install. Do yourself a favor and find a credible source buyer/distributor of any part sold for a Prius before throwing your money at this Prius Overlanding scheme. Since originally purchased, Prius Overlanding has not been willing to even grant a partial refund amount of my original purchase from over 14 months ago! There aren't any good reasons in mind as to why anyone would like to buy any part or service through this operation. The owner/operator clearly can't handle their custumer support, operations, nor merchant fulfillment logistics. My one-star posted today will only turn in to a two-star review once I've been refunded, in full, for my original purchase amount placed October 2022. P.S. **It is not available on Trust Pilot to select an "ordered date" beyond 12 calendar months. My order with Prius Overlanding was placed October 14th, 2022.** What does that say about how this company does business as far as timeliness of fulfillment, (n)or refunding customers? P.S.S. (March 15th, 2024) owner, Duwayne McClendon, has communicated by email and through public (not private DM) social media platforms that he does not belive I should be refunded for my order at all. What a bizarre buying experience... avoid the headaches with this "business" at all costs. P.S.S.S. *Reaction to Prius Overlanding McClendon's response* >"We value open dialogue and encourage constructive conversations. If you have specific concerns or questions, we are more than willing to address them privately and ensure a fair and accurate representation of the situation." >>McClendon has blocked my personal phone number to where I cannot call nor text, blocked my Facebook and messenger acct, has not responded to emails sent to care at priusoverlanding.com, ignores direct messages and hides/deletes comments made to IG black.jmyntrn_ trying to get ahold of the business. Where else should "we" look to communicate effectively?

This was a scam This was a scam. They never shipped my order or communicated with me. Had to cancel and get a refund. Don't use this site.