They ruined a 5 month journey of a life time They ruined a 5 month journey of a life time. Here is how (lift kit review): : 1- I asked to ship the part to Mexico. They said that by the end of the day they were gonna make it possible. After about 1 month and two weeks (and multiple attempts to talk to them) they never sent the package to Mexico.As a result I flew to USA to pick up the part ($115 on shipping within usa + part taxes to import to Mexico + i had to check in the parts for the flights, not included the plain tickets) 2- Once I got the parts in Mexico, 4 different mechanics said that they were not gonna install the parts because they did not like the parts (In addition, there are other professionals that do not recommend lifts bigger than 1.5 inches for Prius) 3- I asked the instructions on how to install the parts (asked more than 10 times, maybe more than 20 times) so I could find alternative ways to install the parts. Its been 5 months and until today I have not gotten the instructions. Conclusion: I finished my 5 month journey (8500 miles + thousands of dollars invested) without the lift in the car, which was a major upsadt because it limited my capacity to visit the coolest places (which) was the principal goal of the entire trip). It is not over yet. 4- I reached out to them to return the part. They said they could only refund the part if I was not able to install it. I told them the story that I could not install it, which made me qualified to the refund according to their terms. I am waiting for their reply for more than month and I have tried to reach out to them multiple times. If I had gotten Priusoffroad lifts, I think everything would've been ok because they ship to Mexico and they don't hide installation instructions.

“Cool Prius” -2 people a week I never thought I can make my Prius cool, but after finding this site in forums, I got a lift kit and thick springs to put on my Prius and it’s not got lifted so I don’t hit curbs or driveways anymore. And I got a hitch from him to hold my basket, spare tire and/or mountain bikes

BEWARE!!!!! Always read the reviews!!!!!!!! My name is Nestor. I ordered the low profile roof rack for a Prius C, year 2015. I waited for a whole month and never received anything. I understood there would be a wait too and this company even picked up the first time when we spoke on the phone, I asked if their roof rack could handle wear and tear, they made me confident it could. And nothing.... Emails, phone calls (5 on the 17th, 13 on the 13th, and the day I bought the rack and we actually spoke). I have read countless reviews now and realized this is normal and now to begin the fight and headache of GETTING BACK $1,000.00 DOLLARS. So its going to be fun. Do not believe the crocodile tears this guy gives, his copy and past speech he posts on many reviews. He will take your money. It seems he rarely delivers and when he does, its far into the future. He will respond to a review faster than actually picking up the phone and talking to you. Do not believe this guy. Get racks from somewhere where people are satisfied. It is a good lesson for me as to read the reviews and see what people are saying about a business!

I never received it I never received it! Luckily I canceled and had my bank get the money back for me! I finally got my money back after about 5 or 6 months after my order. They kept giving me the run around! I talked to one guy that said it would be a 30% restocking fee on an order i never received. They said they were going to move to a new system that didn't charge the customer until their order was shipped! My experience was so bad that I would not recommend this company to anybody.

I can't believe this guy at 307 area… I can't believe this guy at 307 area code is not from Jamaica. I ordered a $396 lift kit for a Prius on August 28 and it's now Nov 26 with no parts. I've called six times to get a eta and all I've received are excuses, kisses and promises. I can't believe priusoverlanding still keeps this guy around even if he's linked to them instead of working out of the back of his Prius. I've gone back MasterCard for a refund but haven't heard back.