Orders never ready for pick up I just give one star because they never have the orders ready at the time I arrived for pick up in Mayaguez, Puerto Rico Store. I don’t know if the same happen in other locations but it is very irresponsible from the manager of the store permitting this to happen all the time. Hope the main offices take part and solve this.

Just Stay away if you order online and… Just Stay away if you order online and need to do a return. They only return to original payment and will not give store credit even when you tell them the card does not exist anymore you bought this on due to being hacked. Now I have 50.00 in limbo somewhere but needed new headlights that were only 6 months old. What a joke!!!!!!!!

Trash company Trash company. Ordered $400 in parts that I find cheaper elsewhere. I requested to cancel my order 10 mins after placing it and wasn’t connected with a service rep till 30+ minutes after. When I tried to proceed with my cancellation the rep informed me it was past their 45 minute cancellation window. Terrible company policy if you don’t have the service to allow me to cancel in time. Will never buy from this poorly managed company again. Can’t wait for your stock to plummet

I love the store I love the store . But managers need to watch the camera. People are getting overcharged.watch the young guy. You'll see

It’s all about Christian at Inverness store This review is not exactly about the Inverness Florida advance auto parts store but instead about the absolutely outrageously great service, I received from the one single employee by the name of Christian. This kid is going to help turn this store around as it has been pretty crummy for a couple of years since the previous manager by the name of John left this store. This kid was all smiles and yes sir and direct answers and no BS. Helped me order some parts on their website and had them there within a few hours. All correct parts. Unbelievable service. Every employee at this store needs to follow in this young kids footsteps. He has set the bar. If the others don’t step up, this young kid will be their manager very soon and he will clean house. This store needs a deep cleaning! Great job Christian! Now I can start going back to the store to purchase parts as I had been buying them at AutoZone to stay away from the negative atmosphere at the store!