
sweet waters
GBUnder False Pretenses My son and his girlfriend went to Enterprise simply to discuss what their options were regarding possible trade ins. Before going, coincidentally, Michelle, a rep there, called me to check on how we were doing with the car we bought a year ago. I told her about my son and his girlfriend and their inquiry and set things in motion. My son and his girlfriend are young (20 year olds) and not savvy when it comes to buying cars but they were only supposed to have a discussion. Well, it turns out they were tricked into providing their SS#s under the pretense of it not being a hard credit check. Not only did the rep send their SS info to many banks (for which they received many responses, thereby reducing their scores) but she constantly called and texted, pressuring them both on purchasing vehicles, for at least 3 weeks. They saw two young and impressionable kids and tried to take advantage. Despicable!

Hayley Bickers
GBWe had a wonderful experience We had a wonderful experience! Morgan helped us buy our first car (: She explained everything so well and didn't try to pressure us on any particular car. She helped us with our price range and felt like our friend not a pushy car sales. You can trust Enterprise, they are not like other places ❤ My parents have bought from them 3 separate times and have always been happy! They continue to have repeat customers.

Paul
GBMore luck getting on the starship Enterprise Enterprise, Andover. Booked a car weeks in advance to allow my vehicle to be repaired, the morning of collection I receive a call 1 hour before collecting that they do not have a car until later in the day. This then caused a knock on affect to all previously planned appointments that day to little concern to the member of staff. On arrival the car provided was unfortunately not suitable for my families requirements, no other car was offered. Unprofessional staff member was more interested in her own mobile phone same staff member as previously mentioned. Left enterprise and had to collect own vehicle from repair garage to then rebook at a later date.

George M
GBAbsolute dreadful company DO NOT TRUST Absolute dreadful company DO NOT TRUST! Booked a car 2 months ago and just 2 days before I go and collect called me and said there is no cars left due to Easter holidays so they are unable to provide me with a car. Absolutely stuffed as destroyed my holidays. Thank you Enterprise for being an absolute joke.

Christy Berger
GBPersonal car repossessed after leaving at Enterprise Left my personal vehicle where employee told me at Enterprise Joplin Missouri upon arriving car missing I called to report stolen only to find it was towed as they dont own the parking. NOW the towing company wont release without verification from my note holder to release. Please read and dont fall victim to this scam.