Unable to return wrong engine. The engine we ordered was a slightly different configuration than we needed. When we went to return it, they just put us on hold until we hung up (multiple times) and when they did finally answer, they said we were outside the 30-day return period. Nice game. Terrible business practices. DO NOT BUY!

Ad says quick 3-4 day shipping and its NOT and customer service is LOUSY Ad says quick 3-4 day shipping, but NOT SO. Order got processed quickly, and a tracking number was sent, but a day after we were told it was to be delivered, not delivered. called customer service, and she was RUDE and lousy, argumentative, and apparently it hasnt left the terminal?? Then later in the day, they called back and said it will be delivered tomorrow? Guess we will see, but will never order from this company again, since we now have a pissed off customer!

price was reasonable, customer service impecable price was reasonable, unfortunately they sent the wrong Item, I called the customer service number, explained what had happened and the rep apologized and sent out the correct item which I received in 2-days. I have not installed it yet, but fingers crossed, everything will go well on my end.

The Lexus CD Radio I purchased is… The Lexus CD Radio I purchased is missing the faceplate. As Lexus does not sell the faceplate separately, I question why I was charged the current price you have for other complete identical Lexus 6 CD radios in your inventory? However, I would like to commend both Chris in sales and Star in customer service who each made an effort to help me buy the correct CD radio. I assume that you have some level of quality control in place to prevent a part from being shipped with missing parts. So, what happened? Sincerely, Thomas Hoover

They were great delivered the product… They were great delivered the product fast and the motor looked new and clean. Unfortunately I didn't put in my care am shipping it back do to hyundai warranty replacing the engine for free due to recall. So hopfully so other soul will come across this great engine at a great cost from people who care. Much thanks