Everything is just "ok" I like the platform, it makes searching for cars much easier--however I took advantage of a free 25$ gift card for a test drive on a qualified car, and never actually received the promo, even though I followed all of the steps. I was going to test drive the car either way, but if you promise something-you should follow through.

Not enough options to reduce the search … Not enough options to reduce the search ...need more options like competitors. Any reported accidents, smaller or more specific dollar amount (too broad), seating, ect

Very Disappointed with the dealers lack of response The 1st Avenue dealership would not return my calls nor respond to my e-mails regarding a vehicle I was greatly interested in. CarSoup.com did an excellent job on their part. I have recommended the site to others. Their partner 1st Avenue was the failing partner. I would give CarSoup 4.5 stars.

CarSoup *used* to be an awesome site… CarSoup *used* to be an awesome site (and app). They offered multiple photos of the cars, links to reviews, payment estimates, links to finance companies ... the whole works! I recently went back to the site to help someone find a car and am completely disgusted by what the site has become. It seems to be nothing more than a bait and switch site for car dealers. You see what looks like a good deal, click on the link to get details for the car, but instead it brings you to the dealers' sites and the car you were looking for is nowhere to be found, but the dealer site displays a dozen OTHER cars for twice the cost. It's a SHAME that CarSoup has devolved into this worthless mess.

my photos appear upside down my photos appear upside down. We can't, and our kids can't, figure out how to turn them rightside up. Customer service is closed for the holiday.