The webpage is slow to load and … The webpage is slow to load and difficult to navigate on mobile devices. Ads "jump" the page while loading, so if you try to scroll, it will change what you're looking at and you may accidentally click on something you didn't see. The filter function requires you to apply each aspect individually so you have to wait for new results to fully load before you can apply another filter. For instance: If I wanted a 2009 Honda Fit within 50 miles, I would have to hit filter, make, Honda, and the page would take a minute to load, then filter, model, Fit, and the page would have to reload, then filter, year, 2009, and the page would have to reload, etc.... it's incredibly frustrating and time consuming, especially given the fact that load times are so slow due to all the ads on the page. Craig's List allows users to enter in all of their filters/search criteria at once, and is therefore much more user-friendly. Also, the GPS system you all use is awful. I live in Bloomington, MN and according to you, Ham Lake MN is only 10 miles away. Ham Lake, in reality, is over an hour's drive north east of the twin cities. And unfortunately for your users, there is nowhere to manually enter our location to fix the issue. This means that after spending nearly twenty minutes on a search that would've taken five minutes on Craig's List, I realized that my search was null and void because the location you have listed for me is so wildly incorrect. I'm searching for a new car because mine is no longer functioning. Getting to a used car dealership over an hour away without a car to use is impossible, and extremely disheartening.

Everything is just "ok" I like the platform, it makes searching for cars much easier--however I took advantage of a free 25$ gift card for a test drive on a qualified car, and never actually received the promo, even though I followed all of the steps. I was going to test drive the car either way, but if you promise something-you should follow through.

Not bad, but not great either. Many of the dealers do not keep their inventory updated. I spent much of the day I planed on purchasing a car on the phone with various dealers trying to find one. Once I was able to locate the model I was after, when I arrived, the dealer had not been upfront with the very obvious water damage. I'm down on CarSoup for not keeping their dealers accountable, and will consider buying through other sources.

Disappointed Was interested in a car and emailed the seller but the seller never answered our email. Understand the need to be cautious on the internet, but it would be better if there was a phone number to call instead of waiting for an email back. Then the next day, I tried to get on carsoup but the internet site must have been down because i couldn't get on. Found a car on craigslist instead and am now driving it. Can't say I'd recommend carsoup.com to anyone I know.

A facade of integration Terrible luck actually getting a dealer to respond. Seems like Carsoup's bots just tell you the seller will be in touch and nothing further happens.