I am having a similar problem with this… I am having a similar problem with this company. I ordered a full set of seat covers correctly relying on their drop down menu. The product arrived and did not fit and is dangerous as it covers release levers on the back of the front seats. I have been in dialogue with support at uscarseat.com since 12th March 2024 and although they accept responsibility and liability they have only offered gradually increasing increments from 40% to current 62% refund with me keeping the useless and dangerous product or a 100% refund with me having to return the product from England at my expense. When I asked them to explain why I should have to pay for their mistakes they stopped responding. I am hoping they will respond to this Trustpilot rating so that this unfortunate issue can be resolved amicably but it is difficult to engage with them when they remain silent

This US car seats is a scam overseas… This US car seats is a scam overseas company. They shipped my product in a beat up box all taped together. The first car seat I attempted to install had a broken zipper. For 3 months now they have put me off after offering a return or a discount of 15% to have the zipper repaired and keep the product. I have requested a full refund and will ship their product back which they have continued with not honoring my request for a full refund. They state money back guarantee but have no intentions of doing the right thing.

This company is an absolute scam This company is an absolute scam. They list an address of Boulder, CO but are made and shipped from mainland China. The dash cover I ordered had no way of securing itself to the dashboard and lacked an opening for the head's up speed display in spite of them having all the information about the model number.

Both company and product are trash.. I will join the other 47 people that have left a one star review. Product is junk, customer service is so far from professional I truly don't know how they are still in business. I hope you see these reviews before you become a victim.

**BEWARE **BEWARE - RIP OFF ALERT** I purchased floor mats and were sent ones for another vehicle, I was offered a 30% refund to mail them back for inspection. Once received they refused to credit anymore as it was outside the 15 days return time (even though they asked I send) Many emails and pathetic excuses and then finally refunded another $30 to be 50% of the sale value (but I had to pay postage to return) so I have lost over $160 au and still have no mats, I would never consider purchasing ever again, totally ripped off…..