I ordered the 5 seat option covers I ordered the 5 seat option covers. When I found the shipment was not occuring and when I was provided a tracking number it was bogus. I asked for a refund and was ignored. I did end up receiving a partial order of the wrong seat covers and they were junk. I've tried to make contact with the seller and am ignored. I filed a PayPal dispute and they advised me to just return what I received and file legal action.

Bait n Switch/ Misleading Advertisement I bought a floor mat for my car on February 22, 2024. It arrived on March 4th but unfortunately, it was not what I expected. The product was advertised as 'High Class/Luxury Leather,' but it turned out to be made of PU-Leather, which is not what I wanted. I immediately contacted the seller to return the product, but they refused, claiming that they had guaranteed PU leather (leather-like). That claim was not in the advertisement, and I would never have bought PU Leather (aka Pleather). After 11 days of back-and-forth emails, the seller finally provided me with a return address located in Thailand, I found this odd. I also discovered that another customer had returned a similar product to the seller for a 100% refund, but was only offered a 50% refund instead. It seems to me that this company is dishonest and untrustworthy. They are now offering me a 15% refund to just keep it. I believe they are aware that they falsely advertised the product and are unwilling to accept it back. I will be filing a complaint with the Better Business Bureau and the Federal Trade Commission due to the misleading ad/false advertisement by this company."

First choice for car seat My one and only choice for car seats. Very pleasant and well-informed advise. Not under any obligation to sell. Huge selection. And right outside the dealership, you may test-drive any seat in your own vehicle. I must commend Dawn greatly for her assistance in resolving a warranty issue with the manufacturer! Not tense. Just a quick call to let you know the issue was resolved! Many thanks!

The drivers side seat is splitting… The drivers side seat is splitting after 3 months. When I call they disconnect me immediately. This company is trash. I paid over 200.00 for this garbage

Simply awful experience Simply awful experience. Seat covers were not made to fit my Mercedes. As previously mentioned, the 100% Refund is only if you ship the item back to China at your expense. Over $400 postage. PayPal was no help either. Back in July, support offered me a 50% refund but kept giving me excuses why the refund wasn't processed. It is now Nov and they won't respond to my daily messages at all. UPDATE!!!! After posting this review, US CarSeat without any explanation sent me a 100% Refund. WOW Only took 4 months.