Pam Norman
GBBait n Switch/ Misleading Advertisement I bought a floor mat for my car on February 22, 2024. It arrived on March 4th but unfortunately, it was not what I expected. The product was advertised as 'High Class/Luxury Leather,' but it turned out to be made of PU-Leather, which is not what I wanted. I immediately contacted the seller to return the product, but they refused, claiming that they had guaranteed PU leather (leather-like). That claim was not in the advertisement, and I would never have bought PU Leather (aka Pleather). After 11 days of back-and-forth emails, the seller finally provided me with a return address located in Thailand, I found this odd. I also discovered that another customer had returned a similar product to the seller for a 100% refund, but was only offered a 50% refund instead. It seems to me that this company is dishonest and untrustworthy. They are now offering me a 15% refund to just keep it. I believe they are aware that they falsely advertised the product and are unwilling to accept it back. I will be filing a complaint with the Better Business Bureau and the Federal Trade Commission due to the misleading ad/false advertisement by this company."
Ben
GBScam Company So I ordered mats for my 2018 Toyota Prius Prime and after them taking an extremely long time to get here they don't fit at all in anyway. I contact the company and at first they wanted me to keep the mats telling me what high quality they are. (They are garbage fake leather) and would only give me 50% refund and wanted me to send them back to Thailand and pay the shipping and still only refund 50% I immediately opened a claim with my bank and after finally going back and forth they agreed to a 100% refund. I recommend to never buy from this company. If you do be prepared to fight to get your money back for a substandard product.
Andrea Williamson
GBUsing this company is highly… Using this company is highly recommended. When we recently required assistance to make sure we appropriately relocated the car seat into a different vehicle, we received the same great customer care that we had when we purchased our car seat in January of this year. Since my kid has always been on the little side, we talked about her height and weight when we got the car seat so I could make sure she would be safe. It was also her hatred to get in the car. After discussing our alternatives and determining which would fit the two cars we wanted it to fit into, we decided on one in particular. When we first met, nothing seemed too much bother. My daughter looked so much more at ease the moment we tested the seat.
John Sharp
GBOrdered car seat covers 27th oct no… Ordered car seat covers 27th oct no sign of delivery and no help from customer service. Have been given 4different delivery tracking numbers. None of them work. Will instruct my bank to get my money back. Buyer beware.
John Schaal
GBThe drivers side seat is splitting… The drivers side seat is splitting after 3 months. When I call they disconnect me immediately. This company is trash. I paid over 200.00 for this garbage