Eric Reeves
GBDON'T DO IT! They took the money for the transmission and then delayed over a month and a half, would not get me to anyone who would answer a phone or return my call. Today I was able to get elevated to a manager who looked further into the concern. They screwed up the transmission in the process of rebuilding, blamed it on the shipping department and refused to tell me until today which they just informed me was going to result in a refund. Absolute horrible experience worst customer service. DO NOT BUY FROM THIS COMPANY!
Cody Silva
GBEverything everyone is saying on here… Everything everyone is saying on here with the bad reviews is 100% right, this company is a scam and they have dont nothing but take my money. This company never provided me with tracking or did follow up emails, every time I called they would transfer my call to basically nobody and I would have to call back. Run away from this company nightmare trying to get a transmission or engine from this place.
Daryl Bussen
GBPositive Experience Overall a positive experience. Bought a trans. for a 1994 Jeep GC, 2w drive, so not an easy part to find. Nearly every part of the transaction was done on line, which made me nervous - but after talking to an SW rep from the Tulsa branch I felt confident enough to continue. The overall time to get the product seemed a tad long (a little over 2 weeks), but I did, in the end get a good transmission that shifts normally and has been working fine for 2 months now. The price was higher than some other company's quotes, but the one year/12k mile warranty was a selling point. Hopefully I won't have to use it. (Side Note: when registering your mileage for the warranty it is important to type the purchase date in the correct format using slashes not dashes)
Jose Meza
GBThese people are a rip off These people are a rip off, read the reviews and believe it,bad customer servicie,there warranty supervisor is a b itch!Scott.They are rude and unprofessional,I'm $2200 into this transmission and still don't have a good one. DON'T USE THIS COMPANY SW TRANSMISSION SUCK!
Lauren Churchill Williams
GBWhat everyone else said - STAY AWAY! What everyone else said! STAY AWAY! I didn't purchase direct, the "shop" that was suppose to complete the work did. The shop went under and I am left with a transmission that doesn't work and a POS company called SW Transmissions that is as terrible as all the previous reviews claim!!! Scott is very nice and helpful until it comes time to actually honor a warranty!!