Who Cares I ask that question because I wonder. I made a purchase two days ago on Monday, I find it amazing what this vehicle came without. Let's start with a spare tire and the sales person Joey told me three times that he would call me when a GM vehicle with one came in.And of course no jack. Next I discovered that the sound system was does not work, no radio no CD nothing. They talk about a 100 point inspection, right the vehicle went dead the first time I turned it of. Now what type of inspection is done and they miss a bad battery? This people sell these cars for thousands of dollars mine 10,000.00 plus interest is it asking to much for things to work Very disappointed and would not send my enemy to this dealership!

Best Customer Service I originally went just down the road to a more well known dealer but upon arriving the salesman made me feel like I was just another commission check. I went on to the next one and all they did was bash the competition. I went on to Auto Action and they were great. Showed me around the lot and actually explained things to me. The salesman, Jason, always called me by name and was very patient with me. All of the guys are great and I couldn't feel more welcome. They asked me mire than once if I needed anything, a drink, food, or even a comfortable couch when I joked about being tired. I can see myself staying with them and purchasing another vehicle from them down the road.

car buying exp Everything whent great untill financing it took over a hr to get them to button up everything it would be nice if the whole process was a little faster. the staff who helped us was great would defently recomend them as long as you have alot of time

NIGHTMARE that never ends!!! The salesman was a nightmare! I have bad credit so I put up with more bs and paid too much. Then at the last minute he doubled my down and raised my payments over $100 a month. I refused to sign the contract. They pushed hard. I said I wanted my trades title back since there was no deal. He refused. He finally handed me the cash difference on the down payment. So I signed. If there is any issue the staff is NASTY to you. No matter how you approach them. They talk in circles and demean you. I return the tone and thet can't handle it. It's been a nightmare since the first day! It hasn't stopped being a nightmare. No one will get an actual supervisor to speak with me. Now Karen lied to me. Straight out. She said she spoke to my boss and He confirmed I do not work at my job. That NEVER happened. She yelled at me, said she would just repo my car and hung up. I called my boss who is LIVID! He NEVER said that. He called and got the run around. If he doesn't receive a call back he is informing his lawyer. Such bold, slanderous behavior. I hope I can update that an actual higher up calls and corrects this issue. I'm not counting on it though. Horrible customer service and horrible people so far. **** IT ONLY GETS WORSE!!! I paid it off and they STILL are the worst company to deal with. They REFUSE to s3nd my title and told me to go buy one. I already did when I bought the car!!! They all lie, cheat and have no basic decency. Apparently Alex is the owner, as he stated he has no boss. Which is completely untrue! YOU CANNOT RUN FAST ENOUGH AWAY FROM THIS COMPANY!!! Go to LITERALLY any other dealership and you'll be off to a much better future.

Easy approval big selection of cars awesome! I just wanted to say thank you randy at auto action Glendale for going above and beyond. Even though I've had a rocky credit history past you were able to get me a in a great car and it was exactly what I was looking. I would recommend anyone to auto action.