Kelcie Hicks
GBnothing but disappointment My experience with your dealership has been horrible. There were a few decent employees, but mostly, no one is willing to deal with us. Both cars had safety issues and no one is willing to correct them. Now we are stuck with a vehicle that is practically inoperable and we are being told they won't fix it. It hasn't even been 48 hours. Your salesmen have lied to us regarding the vehicles, they have lied about how they are going to fix the problems, and they bounce us around on the phone so much to confuse us. Then when we go in there to talk about the safety issues, your salesman looks at us and says they're really getting sick of this. Well, WE are sick of this. We have small children and wanted a safe reliable vehicle. And for $10,000, on a vehicle that is only worth $6000, I should have a safe, reliable vehicle. I will let everyone I know not to do business with your company. This is the worst experience I've ever had when getting a used car. The Van Buren location is just as bad as the one on Glendale.I have pictures of everything wrong on BOTH cars.
larry
GBWho Cares I ask that question because I wonder. I made a purchase two days ago on Monday, I find it amazing what this vehicle came without. Let's start with a spare tire and the sales person Joey told me three times that he would call me when a GM vehicle with one came in.And of course no jack. Next I discovered that the sound system was does not work, no radio no CD nothing. They talk about a 100 point inspection, right the vehicle went dead the first time I turned it of. Now what type of inspection is done and they miss a bad battery? This people sell these cars for thousands of dollars mine 10,000.00 plus interest is it asking to much for things to work Very disappointed and would not send my enemy to this dealership!
RAYMONDC
GBcar buying exp Everything whent great untill financing it took over a hr to get them to button up everything it would be nice if the whole process was a little faster. the staff who helped us was great would defently recomend them as long as you have alot of time
krysti
GBgood service, good car, would defitinely recommend I have bought 2 cars from auto action now and haven't had any problems with my credit and getting the car I wanted. If I have a service issue I know im covered with their 12 month 15,000 mile warranty which is really nice. They also have a large selection of cars to choose from, I would definitively recommend all my family and friends there.
Shannon Hayes
GBAuto Action is amazing! I can in and told them what I needed financially, and Vincent and Joel went above and beyond to meet my needs, making this an awesome car buying experience all the way around! Thank you guys, I appreciate your good work!