Patsy Zaruba
GBToo high of cost with low effective wash First I went in for a basic wash which has been 7$, that day it went up to 10$ and then the back of my car was not clean, it was still dirty. I was told from cooperate to return and speak to the manager. Not impressed. Too bad as this car wash is close to my home. It will be worth the extra drive to go to a hopefully better car wash.
Kim Clay
GBHand wash is the way, not club wash!! I wish I had thought about this before going to this car wash. My left rim was damaged at the place. First, of all you can't see pulling in due to water and soap. They have little kids guiding you in. I have alway been motioned to move to the right. I recently had to back all the way out and have other people back out. I filed a claim a few days ago. Of course it was denied there is a sign posted 24 time frame to report that's is a bunch of crap!! The caller tried to make like he did me a favor going back to the 17th of April. I will never take my expensive car to their trash car wash. I read so many reviews I would like to do a class action lawsuit.
ola coulter
GBI love using the fast pass lane at Club… I love using the fast pass lane at Club Carwash. It always leaves my car dry and clean looking.
Emily Bennett
GBTerrible customer service! I have been a big fan of the Club Carwash ever since a location opened near me. However, my car was recently damaged while going through the car wash and my claim has still not been reviewed. It has been three weeks! I am very disappointed in the customer service of Club Carwash Corporate. The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days. That has not happened. I have called multiple times and have gotten nowhere. Very disappointed. They have lost a good customer. I will not be going back.
Randall Aurello
GBworst car wash in Bastrop worst car wash in Bastrop, TX. Got into a fender bender at Club Car Wash. Due to Attendees fault and lack of training and judgement. Submitted a claim and they refused to accept and pay damages to my vehicle. Stay Away!