clubcarwash.com

1213 N Old Hwy 63, 65201, Columbia, United States
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1.70
Based on 20 Reviews

5

15.00%

4

0.00%

3

0.00%

2

10.00%

1

75.00%
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Terie C
US

Their customer service line especially… Their customer service line especially LYDIA is HORRIBLE!!!!! She is SO RUDE and should not be dealing with customers!!! ZERO CUSTOMER SERVICE SKILLS!!!! Time to go back to PDQ

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Mad Monk
US

This car wash will damage your vehicle… This car wash will damage your vehicle and they will not accept responsibility for any damages if your car is more than 7 years old. They try to cop-out by saying the plastic piece was already broken or that it was due to the plastic being too old and brittle. Bottom line, I went in with a vehicle in perfect condition and came out with a broken tail light. I have filed a complaint with my local BBB and will never use them again.

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Bob Elliott
US

They had a sign posted out front saying… They had a sign posted out front saying we are hiring. I went up to the manager and said I need a job and he looked me up and down and said we are not hiring. He totally thinks iam to old to wash cars. Age discrimination at its finest. I said then take down the sign if u r not hiring.

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Paul Cruz
US

Basic "Rookie" carwash increased from… Basic "Rookie" carwash increased from $7 to $10 just like that; an increase of 43% and the quality of the wash is worse. Capitalism is based on what the market will bear; but what Clubcarwash is charging is egregious and indecent. There is no valid reason for this kind of escalation other than pure greed; the inflation factor is your corporate selfishness.

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Vic Hindocha
US

I recently had a highly unpleasant… I recently had a highly unpleasant experience with Car Wash Club, that has left me deeply dissatisfied and frustrated. I initially joined the club with the expectation of receiving quality car wash services at a reasonable price. However, my experience turned out to be quite the opposite. First and foremost, I was shocked to discover that Car Wash Club implemented an unexpected price increase without providing adequate notice. This sudden change left me feeling deceived and taken advantage of as a loyal customer. It is unacceptable for a company to raise prices abruptly without properly informing their customers in advance, especially considering the financial commitment involved in membership. To add insult to injury, I was further disappointed by the lack of customer service and professionalism demonstrated by Car Wash Club's staff. Upon expressing my concerns regarding the price increase, I encountered a rude and dismissive attitude from the customer service representatives. Instead of addressing my concerns with empathy and understanding, they exhibited a complete lack of respect by laughing at my dissatisfaction. This disrespectful behavior only served to exacerbate my frustration and solidify my decision to discontinue my membership with Car Wash Club. Furthermore, it is disheartening to see that Car Wash Club offers a generous 50% discount to new customers, while disregarding the loyalty and patronage of existing members. This approach contradicts the principles of fair business practices and demonstrates a lack of appreciation for long-term customers. In conclusion, my experience with Car Wash Club was marred by unprofessional conduct, an unexpected price increase, and a complete lack of customer service. I cannot recommend this car wash club to anyone based on my negative encounter. I hope Car Wash Club takes this feedback seriously and takes immediate steps to rectify their shortcomings in order to provide a more satisfactory experience for their customers in the future.

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