Absolute worst Absolute worst. Ordered a part weeks ago. Did not ship in 2-5 days. No email saying there was an issue. Finally got through on the phone 2 weeks ago and they said my part was scheduled for 1-16 delivery. I got no email saying it shipped, so I was skeptical. No part arrived. Tried to call over and over and can't get anyone to answer the phone. Emailed them to cancel. Now contacting PayPal and bank because they wasted no time taking my money.

My first order from them… My first order from them and it takes a week just to ship out my order. I ordered from multiple places to get everything else I needed as well and I've received them all almost a week ago and nothing yet from moparonlineparts.com. I'll probably not order from them again. (I mean it's not like I NEED my parts to get my car fixed.) I'll buy USED parts off eBay or elsewhere. If you're rich and don't need your parts right away, buy from here!! They ARE OEM and quality parts!!! I'm a bit disappointed at their ship-out time and their prices.

bad experience , I regret dealing with them it was a very bad experience. I had for almost three months for my order and when I received it I was shocked that they sent another item than what I requested. the item they sent had a price less than half of the price of the one I ordered and they billed the full amount in addition to that I had to pay shipping , customs and fees based on the bill. when I contacted them regarding the mistake they made they didn't take responsibility and asked me to pay for shipping the wrong item back to them they even refused to refund the price difference between the two items.

I've ordered a trunk tray for my jeep… I've ordered a trunk tray for my jeep wrangler and it doesn't fit. I called the number listed on their website and also filed out a form online to request a return. Nevertheless they told me my product that is brand new, is ineligible for return because at the time I ordered this I didn't put the vin number of my Jeep. I asked where was I supposed to put the VIN?? And they said it's in their terms and conditions that anything you order without a VIN it's ineligible for return.. Funny enough they were able to take my money and send me the part without my vehicle VIN but when it comes to returning this product they can't take it back because of the missing VIN în the order!!!will never buy anything from them ever again.. I even escalated this to a manager that has his phone line off all the time so all you can do is to leave a voicemail and nobody will call you back...Misleading business practices

Avoid this place like the plague Avoid this place like the plague. Impossible communication. I placed an order for the wrong product unfortunately and called and emailed within seconds of my order… no response and they proceeded to ship it the next day. 100 dollar shipping for a 170 dollar item. I then had to send back for another 100 dollars so I spent more money on shipping than the parts were worth. They never responded that they received the shipment and never processed a refund. Essentially just criminal business that steals from customers with no care whatsoever. This clown needs to be shut down honestly.