Wrong address I ordered a thermostat for our Jeep and either I accidentally fat figured the zip code or when they had another store ship the part gave them the wrong zip code. But either way it got delivered to an address that does not even exist. Most of the time when you order something from a reputable place it verifies the address you put in is a real address. I guess theirs does not. I tried contacting the company delivering it, UPS & then USPS, once I noticed it had the wrong city & they said the address had to be changed by the company. Not sure how they delivered it to an address that isn’t there. Needless to say once I could get ahold of MoparOnlineParts it was already delivered and they said there’s nothing they could do about it. DO NOT ORDER FROM THIS COMPANY!!

Scam Scam, sham, worst service, criminals! Tried to charge me $1600 shipping for $400 parts. Carlos sales jerk confirmed parts were in stock. Re ordered, received confirmation of order was told 10 days to receive, never received.

bad experience , I regret dealing with them it was a very bad experience. I had for almost three months for my order and when I received it I was shocked that they sent another item than what I requested. the item they sent had a price less than half of the price of the one I ordered and they billed the full amount in addition to that I had to pay shipping , customs and fees based on the bill. when I contacted them regarding the mistake they made they didn't take responsibility and asked me to pay for shipping the wrong item back to them they even refused to refund the price difference between the two items.