Rude, unprofessional, poor communication, false advertising order #40753 I ordered a part that i needed overnight. they have a detailed message stating it is not overnight. i paid the fee of $35 with the assumption even though it said it would be here Saturday may 6th. Today is saturday may 6th and my parts shipping states it will be here monday may 8th. Amongst me speaking to the phone rep she said she would get the manager because i had the question as to why is it called overnight shipping she said the manager could answer. i spoke with a manager who used her title as a form of tone to be rude and unassertive. she mentioned no customer has ever asked her” why call it overnight if that is what it does not mean.” i am understanding to orders being placed in front of mine, but at the same time being asked if i would like my order to arrive 2-4 days if the form of shipping was changed is not helping the customer when they need the part necessary to run their vehicle.

ordered a sway bar ordered a sway bar, was charged overnight shipping, 6 weeks latter after being told it was sent ups 2-3 day shipping still have not received the part. After many e-mails I would have to say they totally lied about the fact they have not even shipped the part yet. Still have no Idea if they even have one. No tracking number was provided even after specifically asking for it. All signs this company is a scam.

DO NOT BUY FROM THIS SELLER DO NOT BUY FROM THIS SELLER! I ordered a part and waited two weeks for delivery. Tried to contact with no response. I disputed the charge with my credit card company and like magic, I received a communication from the seller stating that the part is now out of stock and will not be available for 2-3 more weeks. Canceled my order! Shady company.

DO NOT BUY FROM HERE!! Do not buy from here! Save yourself the money and hassle. I bought roof crossbars for my car and they sent me a defective piece that made everything unusable. Customer service refused to do anything about it and eventually stopped responding altogether. Stay away from this place!! Poor quality parts with even worse customer service.

Wrong address I ordered a thermostat for our Jeep and either I accidentally fat figured the zip code or when they had another store ship the part gave them the wrong zip code. But either way it got delivered to an address that does not even exist. Most of the time when you order something from a reputable place it verifies the address you put in is a real address. I guess theirs does not. I tried contacting the company delivering it, UPS & then USPS, once I noticed it had the wrong city & they said the address had to be changed by the company. Not sure how they delivered it to an address that isn’t there. Needless to say once I could get ahold of MoparOnlineParts it was already delivered and they said there’s nothing they could do about it. DO NOT ORDER FROM THIS COMPANY!!