My first order from them… My first order from them and it takes a week just to ship out my order. I ordered from multiple places to get everything else I needed as well and I've received them all almost a week ago and nothing yet from moparonlineparts.com. I'll probably not order from them again. (I mean it's not like I NEED my parts to get my car fixed.) I'll buy USED parts off eBay or elsewhere. If you're rich and don't need your parts right away, buy from here!! They ARE OEM and quality parts!!! I'm a bit disappointed at their ship-out time and their prices.

I've ordered a trunk tray for my jeep… I've ordered a trunk tray for my jeep wrangler and it doesn't fit. I called the number listed on their website and also filed out a form online to request a return. Nevertheless they told me my product that is brand new, is ineligible for return because at the time I ordered this I didn't put the vin number of my Jeep. I asked where was I supposed to put the VIN?? And they said it's in their terms and conditions that anything you order without a VIN it's ineligible for return.. Funny enough they were able to take my money and send me the part without my vehicle VIN but when it comes to returning this product they can't take it back because of the missing VIN în the order!!!will never buy anything from them ever again.. I even escalated this to a manager that has his phone line off all the time so all you can do is to leave a voicemail and nobody will call you back...Misleading business practices

Avoid this company! Terrible experience with this business. I ordered four parts over 2 months ago. As of today I have only received one item. Communication is terrible. You can't reach them by phone and they take about one week to answer emails. Stay away from this business. I'm still trying to resolve getting a refund or my parts.

ordered a sway bar ordered a sway bar, was charged overnight shipping, 6 weeks latter after being told it was sent ups 2-3 day shipping still have not received the part. After many e-mails I would have to say they totally lied about the fact they have not even shipped the part yet. Still have no Idea if they even have one. No tracking number was provided even after specifically asking for it. All signs this company is a scam.

Absolute worst Absolute worst. Ordered a part weeks ago. Did not ship in 2-5 days. No email saying there was an issue. Finally got through on the phone 2 weeks ago and they said my part was scheduled for 1-16 delivery. I got no email saying it shipped, so I was skeptical. No part arrived. Tried to call over and over and can't get anyone to answer the phone. Emailed them to cancel. Now contacting PayPal and bank because they wasted no time taking my money.