mike
DEDamaged car before trucking After I bought a car there, they damaged the car before pick up. After that, no answer from anyone. They didn't assume responsibility nor did they answer any emails or calls. Eventhough I wrote the general manager, the operations manager ... no answer. No after sales. Stay away from that company.
Brian W
GBI was lied to by Byron Morris in Tampa… I was lied to by Byron Morris in Tampa Fl regarding a mustang i bought. i wish i could say my experience with this company was better but the truth is it couldn't be further from it. extremely unhappy with the fact that my car has been riddled with problems since i bought it, even after i brought up questions to my sales consultant Byron.
JR
GBConsigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!
Sami Khawaja
GBHorrible service Horrible service. I contacted them through their website. No response. I emailed them. No response. I called. The person i talked to found record of my attempts to contact them. i was promised someone will get back to me right away. That was two weeks ago. Nothing. Don't know the reasons for this horrible service as i have gotten no responses.
Christopher
GBAs a seller As a seller, I was mislead and intentionally lied to. I would discourage anyone from selling or buying a car here. They are not on your side, and lie about purchase and selling price to be able to deceive both the buyer and the seller. They refuse to allow buyer and seller to talk after the deal. This prevents anyone from learning about the vehicle they purchase, especially if is a complex or modified one. This is to prevent exposure of the lies. Terrible experience. Crooked business.