Car was misrepresented Car was misrepresented. Definitely buyer beware type of seller. Do your research. They won't necessarily flat out lie to you but they aren't going to offer any information that would keep you out of a bad purchase. They want to move cars and don't care if you're purchasing under false pretences. Doesn't mean all their cars are bad just that they are a little shady.

Sold me a "ready to drive" truck Sold me a "ready to drive" truck, when it arrived fortunately I had my mechanic go over it only to find that the flywheel was installed incorrectly. They had no interest in hearing about it let alone doing anything about it, so they can talk with my attorney.

Confusing, misinformed, poor Here are a few words that describe my experience. (confusing, misinformed, poor) 1. Promised me things that never happened. 2. Never fully explained the process to me. 3. Salesmen turnover rate was high so I had to work with several different people who didn't have any idea what was going on with my vehicle. 4. Felt pressured to except an offer below my asking price. Not sure I'd use them again.

Consigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!

As a seller As a seller, I was mislead and intentionally lied to. I would discourage anyone from selling or buying a car here. They are not on your side, and lie about purchase and selling price to be able to deceive both the buyer and the seller. They refuse to allow buyer and seller to talk after the deal. This prevents anyone from learning about the vehicle they purchase, especially if is a complex or modified one. This is to prevent exposure of the lies. Terrible experience. Crooked business.