Greg Gorbett
GBJust spent a lot of money on a camaro Just spent a lot of money on a camaro - got it delivered and several aspects of the car were not divulged even when asked specifically. Driver's side window fails to roll up, turn signals do not work, and emergency brake does not work. Serves me right for not being able to touch the vehicle prior to purchase. I even had a mechanic lined up to evaluate the car, but taking the salesperson's advice that there are no problems with the car and that the mechanic I was going to have look at it had already looked at it and said it was great. Don't take the word of the sales persons - get someone to evaluate it before purchasing.
JR
GBConsigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!
Marion Hiltrud
GBI do not recall being told the $1000… I do not recall being told the $1000 deposit was non refundable. I never signed a single document. I had bad vibes about the vehicle. The comments made about the current owner definitely do not match maintenance records we were able to find during our investigation. Buyer beware do not leave a deposit unless you are absolutely sure and have done ALL your research.
mike
DEDamaged car before trucking After I bought a car there, they damaged the car before pick up. After that, no answer from anyone. They didn't assume responsibility nor did they answer any emails or calls. Eventhough I wrote the general manager, the operations manager ... no answer. No after sales. Stay away from that company.
Michael Farrington
GBSold me a "ready to drive" truck Sold me a "ready to drive" truck, when it arrived fortunately I had my mechanic go over it only to find that the flywheel was installed incorrectly. They had no interest in hearing about it let alone doing anything about it, so they can talk with my attorney.