Damaged car before trucking After I bought a car there, they damaged the car before pick up. After that, no answer from anyone. They didn't assume responsibility nor did they answer any emails or calls. Eventhough I wrote the general manager, the operations manager ... no answer. No after sales. Stay away from that company.

Horrible experience Horrible experience. Dan Collard contacted me to consign my 2005 Mercedes SL500. He fed me a bunch of lies and then once I had it delivered there asked me to lower my net price. They then listed it for $5000 over at a 35% commission, ridiculous! When my 90 days was up, I had no interest in resigning because they wouldn't lower the asking price and it was way too high so nobody was interested. Dan told me I has 2 weeks to pick up the car with no storage charges. On the 15th of September I received an email from Cheryl Hammond, office manager that said I owed $200 storage fees for the whe month of September. I sent her the email that Dan sent me stating that I wouldn't be charged for 2 weeks and she said Dan doesn't make the rules, she does. So Dan lied and misled me. I had sold the car myself in the meantime and sent someone to pick it up on October 1st. I called Cheryl on the morning of the 1st to pay the unwarranted storage fees so it could be picked up. Cheryl was very rude, told me she was very "pissed off" at me an I was an ignorant a$$hole and hung up on me. I then had to send my payment info through email because she wouldn't talk to me. When the driver picked up the vehicle they were very rude and uncooperative. VERY VERY DISHONEST AND MISLEADING WITH HORRIBLE CUSTOMER SERVICE. BUYER/SELLER BEWARE!!

Horrible & Expensive experience. Buyer Beware! Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.

Confusing, misinformed, poor Here are a few words that describe my experience. (confusing, misinformed, poor) 1. Promised me things that never happened. 2. Never fully explained the process to me. 3. Salesmen turnover rate was high so I had to work with several different people who didn't have any idea what was going on with my vehicle. 4. Felt pressured to except an offer below my asking price. Not sure I'd use them again.

Car was misrepresented Car was misrepresented. Definitely buyer beware type of seller. Do your research. They won't necessarily flat out lie to you but they aren't going to offer any information that would keep you out of a bad purchase. They want to move cars and don't care if you're purchasing under false pretences. Doesn't mean all their cars are bad just that they are a little shady.