Marion Hiltrud
GBI do not recall being told the $1000… I do not recall being told the $1000 deposit was non refundable. I never signed a single document. I had bad vibes about the vehicle. The comments made about the current owner definitely do not match maintenance records we were able to find during our investigation. Buyer beware do not leave a deposit unless you are absolutely sure and have done ALL your research.
Ryan
GBCar was misrepresented Car was misrepresented. Definitely buyer beware type of seller. Do your research. They won't necessarily flat out lie to you but they aren't going to offer any information that would keep you out of a bad purchase. They want to move cars and don't care if you're purchasing under false pretences. Doesn't mean all their cars are bad just that they are a little shady.
Greg Gorbett
GBJust spent a lot of money on a camaro Just spent a lot of money on a camaro - got it delivered and several aspects of the car were not divulged even when asked specifically. Driver's side window fails to roll up, turn signals do not work, and emergency brake does not work. Serves me right for not being able to touch the vehicle prior to purchase. I even had a mechanic lined up to evaluate the car, but taking the salesperson's advice that there are no problems with the car and that the mechanic I was going to have look at it had already looked at it and said it was great. Don't take the word of the sales persons - get someone to evaluate it before purchasing.
JR
GBConsigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!
Brian W
GBI was lied to by Byron Morris in Tampa… I was lied to by Byron Morris in Tampa Fl regarding a mustang i bought. i wish i could say my experience with this company was better but the truth is it couldn't be further from it. extremely unhappy with the fact that my car has been riddled with problems since i bought it, even after i brought up questions to my sales consultant Byron.