Steve Holtsmaster
GBHorrible experience Horrible experience. Dan Collard contacted me to consign my 2005 Mercedes SL500. He fed me a bunch of lies and then once I had it delivered there asked me to lower my net price. They then listed it for $5000 over at a 35% commission, ridiculous! When my 90 days was up, I had no interest in resigning because they wouldn't lower the asking price and it was way too high so nobody was interested. Dan told me I has 2 weeks to pick up the car with no storage charges. On the 15th of September I received an email from Cheryl Hammond, office manager that said I owed $200 storage fees for the whe month of September. I sent her the email that Dan sent me stating that I wouldn't be charged for 2 weeks and she said Dan doesn't make the rules, she does. So Dan lied and misled me. I had sold the car myself in the meantime and sent someone to pick it up on October 1st. I called Cheryl on the morning of the 1st to pay the unwarranted storage fees so it could be picked up. Cheryl was very rude, told me she was very "pissed off" at me an I was an ignorant a$$hole and hung up on me. I then had to send my payment info through email because she wouldn't talk to me. When the driver picked up the vehicle they were very rude and uncooperative. VERY VERY DISHONEST AND MISLEADING WITH HORRIBLE CUSTOMER SERVICE. BUYER/SELLER BEWARE!!
Michael Farrington
GBSold me a "ready to drive" truck Sold me a "ready to drive" truck, when it arrived fortunately I had my mechanic go over it only to find that the flywheel was installed incorrectly. They had no interest in hearing about it let alone doing anything about it, so they can talk with my attorney.
Christopher
GBAs a seller As a seller, I was mislead and intentionally lied to. I would discourage anyone from selling or buying a car here. They are not on your side, and lie about purchase and selling price to be able to deceive both the buyer and the seller. They refuse to allow buyer and seller to talk after the deal. This prevents anyone from learning about the vehicle they purchase, especially if is a complex or modified one. This is to prevent exposure of the lies. Terrible experience. Crooked business.
Derek Smith
GBShocking service and quick transaction. As a 16 year old coming into what is considered a car museum, I received wonderful treatment when I told my salesman, David, I was interesting in taking a look at the car i purchased. With no hesitation, we talked a little about the car and he showed me all around it, then left and thought about it, and came back that same Friday. I was only there about an hour before the transaction was completed and i took off in my new 1996 Firebird Formula. Great experience. Will definitely come back multiple times a year and check their inventory. 10/10 would buy again.
Robert Frazier
GBHorrible & Expensive experience. Buyer Beware! Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.