Paul
GBConfusing, misinformed, poor Here are a few words that describe my experience. (confusing, misinformed, poor) 1. Promised me things that never happened. 2. Never fully explained the process to me. 3. Salesmen turnover rate was high so I had to work with several different people who didn't have any idea what was going on with my vehicle. 4. Felt pressured to except an offer below my asking price. Not sure I'd use them again.
Robert Frazier
GBHorrible & Expensive experience. Buyer Beware! Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.
GREG BASHARA
GB77 Plymouth Gran Fury I bought a 77 Plymouth Gran Fury in Spring of this year from the Phoenix, AZ location. The car was trailered to my home in Plymouth, MI. I inspected the car and the exterior is okay, however, there were safety issues with the car. The windshield wipers don't work, the A/C is so bad, I have to replace all the major parts, compressor, condenser, evaporator, etc. the battery was missing the hold down bracket, so when I took the car for a test drive in my neighborhood, it died when I made a right turn as the battery was tilting when I made my turn and the positive battery post hit the underside of the hood. I had the battery issue repaired and drove it a few miles. I came back home and parked it in my garage for several days. I had to use the inside of my garage to do some wood cutting for a project and backed the car out of the garage. There is now a 6 foot long, 1 foot wide trail of automatic trans fluid on the floor where the car was parked. There's also a courtesy light on the passenger side of the interior that stays on 24/7, thus wearing down the battery. I took the bulb out so it would not wear down the battery. These issues were sent to the "salesman", Todd Schneider, but never heard a word back. These cars may be sold on consignment as he told me, but they are the ones handling all the documents and charging the exorbitant doc fees. They need to have a checklist like I've seen other antique car dealers use to check off ALL safety features on a car, such as brakes, wipers, lights exterior and interior, tires, A/C, etc. If something does not work or needs replacing, THE dealer needs to be responsible for repairing said problem or noting it on a checklist. I will NEVER buy from them again. They give the hobby a bad name and I have sent out emails to friends of mine who are also old car enthusiasts to not even call them to look at a car. When someone is looking to buy a car from out of state like myself, the dealer needs to be trustworthy to list any issues with the vehicle if they are not going to do the right thing and have them repaired. I would trust EBay before I would buy another car from them!
Marion Hiltrud
GBI do not recall being told the $1000… I do not recall being told the $1000 deposit was non refundable. I never signed a single document. I had bad vibes about the vehicle. The comments made about the current owner definitely do not match maintenance records we were able to find during our investigation. Buyer beware do not leave a deposit unless you are absolutely sure and have done ALL your research.
joseph weaver
GBI bought a car that was a dream I bought a car that was a dream. They delivered it and the car was a mess. it cost me over 4,000 dollars to fix the electrical problems i inherited from gateway. But all that being said. Yhanks to diligent attorneys i received a check on a settlement where gateway was ripping off customers. Shame on Gateway. I hope your business falls flat on its bogus, untrus tworthy ass!