Horrible experience Horrible experience. Dan Collard contacted me to consign my 2005 Mercedes SL500. He fed me a bunch of lies and then once I had it delivered there asked me to lower my net price. They then listed it for $5000 over at a 35% commission, ridiculous! When my 90 days was up, I had no interest in resigning because they wouldn't lower the asking price and it was way too high so nobody was interested. Dan told me I has 2 weeks to pick up the car with no storage charges. On the 15th of September I received an email from Cheryl Hammond, office manager that said I owed $200 storage fees for the whe month of September. I sent her the email that Dan sent me stating that I wouldn't be charged for 2 weeks and she said Dan doesn't make the rules, she does. So Dan lied and misled me. I had sold the car myself in the meantime and sent someone to pick it up on October 1st. I called Cheryl on the morning of the 1st to pay the unwarranted storage fees so it could be picked up. Cheryl was very rude, told me she was very "pissed off" at me an I was an ignorant a$$hole and hung up on me. I then had to send my payment info through email because she wouldn't talk to me. When the driver picked up the vehicle they were very rude and uncooperative. VERY VERY DISHONEST AND MISLEADING WITH HORRIBLE CUSTOMER SERVICE. BUYER/SELLER BEWARE!!

I do not recall being told the $1000… I do not recall being told the $1000 deposit was non refundable. I never signed a single document. I had bad vibes about the vehicle. The comments made about the current owner definitely do not match maintenance records we were able to find during our investigation. Buyer beware do not leave a deposit unless you are absolutely sure and have done ALL your research.

I bought a car that was a dream I bought a car that was a dream. They delivered it and the car was a mess. it cost me over 4,000 dollars to fix the electrical problems i inherited from gateway. But all that being said. Yhanks to diligent attorneys i received a check on a settlement where gateway was ripping off customers. Shame on Gateway. I hope your business falls flat on its bogus, untrus tworthy ass!

Horrible & Expensive experience. Buyer Beware! Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of course it was “non-negotiable” and as is. Beware of this dealer. They flat out lied to me. It cost me another $21,000 to fix the misrepresented features, dents, scratches and undriveable vehicle. Look elsewhere. Have a mechanic look at car and definitely take for a drive. Don’t take a word from them as reliable.

Consigned my 1983 Mustang GLX… Consigned my 1983 Mustang GLX convertible to the Dearborn location of Gateway. Long story short, they called me and said they couldn't get the car started. They ran it out of gas, and TORE UP THE REAR AXLE, that I HAD TO PAY TO GET FIXED (read the contract VERY CAREFULLY) to the tune of $1035! THEY ARE NOT LIABLE FOR ANYTHING THAT HAPPENS TO YOUR VEHICLE, and my attorney told me I HAD NO RECOURSE WHATSOEVER. They screwed me on the final amount, padded the price to boost their take and F@CKED UP MY CAR with their car jockeys PULLING DONUTS IN THE PARKING LOT, so BEWARE, THEY WILL SCREW UP YOUR CAR, TOO, and YOU WILL HAVE TO PAY FOR IT ALL. If you go with Gateway, YOU WILL REGRET IT. I wouldn't let these horses' asses sell a Radio Flyer wagon!!