Basim Shuber
GBAmazing experience I’ve been purchasing parts from CJ Pony for the past 8 years and all for my Foxbody Stang, I live in London UK and always had my parts delivered on time and was never disappointed, at some point I ordered new BBK springs from them and they arrived to my door in 3 days was a bit surprised considering it had to go through customs but hey I can’t complain. Thank you CJ Pony Parts team
Marco Ferrarotto
ITbeware of scammers I asked for a return for 3 items, they sent the courier to collect the packages. They only refunded me for two orders, the third one they say didn't arrive. They asked me for the tracking which they obviously had since they collected the products. after a thousand emails I asked for the tracking but they never sent it to me. they no longer respond to emails. The worst service you can find, terrible customer service, they don't reread conversations. they are good at selling and scamming be careful
Snorcity Speed Shop
ZANot even worth a 1-Star review Not even worth a 1-Star review. EVERY SINGLE purchase with CJ Pony parts has been an utter nightmare. Why even advertise parts on the website if they are on back order with no available ETA?? Last week CJ Pony demanded full payment (partial payment was made according to the amount that reflects when a part becomes available) for an order where all items were on back order, with a threat to cancel the order if not paid. Paid for the order only have it cancelled anyway because the back order parts have no available ETA. THE WORST communication system to ever exist. If Sierra Madre sold Mustang & Chevy parts I would buy from them in a heartbeat. For a lack of better words, CJ Pony Parts SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kimberly
GBNo Customer Service My husband ordered a stainless steel fuel sending unit with a retaining ring that was listed as American made by Scott Drake. The box arrived with a different stock number, no retaining ring and the part stamped Made in Taiwan. He sent an email and tried calling with no response. I emailed pictures of the box and wrong product and also tried calling. Neither of us has had a response. Worst customer service. Will not be using their company again. They cannot blame COVID for lack of responding. Emails can be addressed from working at home.
Roger Taylor
GBWe have been dealing with CJ Pony for… We have been dealing with CJ Pony for about 4 months ..The staff has worked with us during our recent illness with COVID we have been down for 2 months and Rebecca Taylor has worked with us on returning parts and getting our refund back to us. Can not thank her enough for her hard work on this and keeping in touch with us when we where not able to keep up Thanks so much for your help Roger Taylor