Fraudulent advertisers Fraudulent advertisers. They send you an item nothing like what's pictured and then do nothing to help. They lie about being able to return products. They won't even talk to you.

Paid for 11 days ago paid shipping with… Paid for 11 days ago paid shipping with order 11 days later Nada. Run as fast as you can CJ Pony has some big issues in 2021 difference from previous orders. Customer service lack of response is a huge problem I suggest they learn from companies like Jegs and Speedway. I am filing a claim on my cc today.

I ordered $1100.00 worth of parts I ordered $1100.00 worth of parts, consisting of 2 "kits" that were supposed to contain all necessary hardware. 3 boxes arrived, all badly damaged. 2 were broken open and only had 1 part each... the packaging was massively insufficient for the weight of the parts and both parts within were damaged. No "kits" all mounting parts missing. I contacted their "customer service"... no phone agents available. No "chat box" reps available. I'm reduced to sending emails to try to get satisfaction. This company is far more interested in marketing than in satisfying customers with legitimate problems... Never again.... never again

Avoid like the plague! Total garbage customer service ordered 2 items which obviously were not in stock then they put the wrong postcode on one of the parcels which delayed it even more and took about 3 weeks before they even shipped the items! one of the parcels was so poorly packaged the item looked like it had been beaten with a baseball bat. could even get through to the customer service line the second parcel still hasn't turned up 6 weeks later!!

Refusing the acknowledge a return My son ordered a radiator that fitment showed was a fit, turned out to not (even close) be a match. No problem, but CJPonyparts has gone all but radio silent on getting the return, obviously trying to run out the clock on the return. don't buy from them. They're not honest. Edit: they finally made good on the refund...still cost $80 to ship the part back, which they didn't cover... Original review still stands.