Marco Ferrarotto
ITbeware of scammers I asked for a return for 3 items, they sent the courier to collect the packages. They only refunded me for two orders, the third one they say didn't arrive. They asked me for the tracking which they obviously had since they collected the products. after a thousand emails I asked for the tracking but they never sent it to me. they no longer respond to emails. The worst service you can find, terrible customer service, they don't reread conversations. they are good at selling and scamming be careful
Basim Shuber
GBAmazing experience I’ve been purchasing parts from CJ Pony for the past 8 years and all for my Foxbody Stang, I live in London UK and always had my parts delivered on time and was never disappointed, at some point I ordered new BBK springs from them and they arrived to my door in 3 days was a bit surprised considering it had to go through customs but hey I can’t complain. Thank you CJ Pony Parts team
Bob Thomas
GBI ordered a driveshaft on 3/20/24 I ordered a driveshaft on 3/20/24. The wrong part was sent. Have been trying for over 2 weeks to get the issue resolved. Got 1 response from customer service on 4/1/24 to send pictures. Sent several emails since then and not even the respect of a response as of today 4/12/24. Have a $700 unusable part. Guess for them $700 is not a big deal when they make hundreds of thousands, but for me it is a hell of an expenditure. The customer service from this place is terrible. I have lost all patience with this matter. Having to borrow a car to get to work because my car is out of service with a failed factory driveshaft. Once this is resolved I will not do business with them anymore. Should have listened to the reviews. Lesson learned.
Danny Lombardi
GBFraudulent advertisers Fraudulent advertisers. They send you an item nothing like what's pictured and then do nothing to help. They lie about being able to return products. They won't even talk to you.
Tom
GBPoor parts and worse service I ordered a set of replacement door locks for a fox body mustang from CJ Pony parts. The only good thing I can say is they arrived on time. They were advertised as direct fit replacements, they weren't. They also, don't work well and require a lot of wiggling just to get the key in. I contacted the company and received no response, even sent them a video of the issue, no response.