Matt
GBNo Customer Service I've spent a lot of money with this company. Many of the purchases were just what I needed, however handful of purchases have resulted in inferior products and I've left appropriate reviews. Unfortunately they are never posted and emails and calls are not answered. Buyer beware. Your reviews may be censored.
Sarah
GBMultiple problems with CJPONY This is not my first problem with CJPONY. I ordered a console addition for a 65 mustang with a factory metal console. I was sent the wrong part. I notified the company to which they expected me to ship this back to Nevada (although shipped from PA) which costs half as much as the part. I received multiple vague and circuitous emails which failed to contain any resolution information. This is my last purchase with this company. The prices may seem better on the surface but in the end it is more costly.
S&D Chappell
GBOrdered parts from CJ Pony Ordered parts from CJ Pony, a brake booster to be specific. As opposed to it arriving assembled as shown on their website, it showed up in about a dozen pieces. No instructions to assemble it at all, zero. I contacted them and they said they are just a distributor and if the manufacturer doesn't include them then they can't help me due to liabilities. I had another $3K in my cart that I was going to order from them but no way in hell will I ever order from them again.
Roger Taylor
GBWe have been dealing with CJ Pony for… We have been dealing with CJ Pony for about 4 months ..The staff has worked with us during our recent illness with COVID we have been down for 2 months and Rebecca Taylor has worked with us on returning parts and getting our refund back to us. Can not thank her enough for her hard work on this and keeping in touch with us when we where not able to keep up Thanks so much for your help Roger Taylor
Marco Ferrarotto
ITbeware of scammers I asked for a return for 3 items, they sent the courier to collect the packages. They only refunded me for two orders, the third one they say didn't arrive. They asked me for the tracking which they obviously had since they collected the products. after a thousand emails I asked for the tracking but they never sent it to me. they no longer respond to emails. The worst service you can find, terrible customer service, they don't reread conversations. they are good at selling and scamming be careful