On Trac doesn't deliver I like CJ's overall with a good parts selection and very supportive customer service but they went with some company called "On Trac" for delivery and they really stink. I ordered a part and it sat in their barn for six days before moving. CJ's and their customers were far better served by UPS, Fedex and USPS. I now get faster delivery elsewhere but would like to go back to CJ's.

Haven't received my order in 8 months Still haven't received my order in 8 months... No reply to my emails. Terrible....

Cj pony parts has gotten to be awful… Cj pony parts has gotten to be awful when it comes to custome service. I have read countless posts on Facebook saying to stay away from them and I ignored the advice. I too have now fallen victim to the backordered part routine. My large order was placed on hold over a cheap valance. Horrible customer service. If you do use them, place many small orders to avoid a backordered part from delaying your project.

Not even worth a 1-Star review Not even worth a 1-Star review. EVERY SINGLE purchase with CJ Pony parts has been an utter nightmare. Why even advertise parts on the website if they are on back order with no available ETA?? Last week CJ Pony demanded full payment (partial payment was made according to the amount that reflects when a part becomes available) for an order where all items were on back order, with a threat to cancel the order if not paid. Paid for the order only have it cancelled anyway because the back order parts have no available ETA. THE WORST communication system to ever exist. If Sierra Madre sold Mustang & Chevy parts I would buy from them in a heartbeat. For a lack of better words, CJ Pony Parts SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Against warnings on several mustang… Against warnings on several mustang forums, I've used CJ Pony parts for the past few purchases. Everything has gone smoothly until a recent purchase. I purchased a ACP radiator that included the radiator, hoses and clamps for one price... A few minutes after I purchased they charged me again for the hose clamps even though they were part of the original package. I tried to contact support but they were rude and said they couldn't void the second charge. I won't be buying anything from them anymore. Better to stick to summit racing or NPD they have better customer service.