No Customer Service My husband ordered a stainless steel fuel sending unit with a retaining ring that was listed as American made by Scott Drake. The box arrived with a different stock number, no retaining ring and the part stamped Made in Taiwan. He sent an email and tried calling with no response. I emailed pictures of the box and wrong product and also tried calling. Neither of us has had a response. Worst customer service. Will not be using their company again. They cannot blame COVID for lack of responding. Emails can be addressed from working at home.

Returns are impossible. They have a great selection of parts, and it is easy to order. Hope you never have to return anything though. I’ve followed their cumbersome process and followed up with multiple emails with no RMA. It seems they make it hard do you dont return things. Go somewhere else.

beware of scammers I asked for a return for 3 items, they sent the courier to collect the packages. They only refunded me for two orders, the third one they say didn't arrive. They asked me for the tracking which they obviously had since they collected the products. after a thousand emails I asked for the tracking but they never sent it to me. they no longer respond to emails. The worst service you can find, terrible customer service, they don't reread conversations. they are good at selling and scamming be careful

Avoid like the plague! Total garbage customer service ordered 2 items which obviously were not in stock then they put the wrong postcode on one of the parcels which delayed it even more and took about 3 weeks before they even shipped the items! one of the parcels was so poorly packaged the item looked like it had been beaten with a baseball bat. could even get through to the customer service line the second parcel still hasn't turned up 6 weeks later!!

Fraudulent advertisers Fraudulent advertisers. They send you an item nothing like what's pictured and then do nothing to help. They lie about being able to return products. They won't even talk to you.