No Customer Service I've spent a lot of money with this company. Many of the purchases were just what I needed, however handful of purchases have resulted in inferior products and I've left appropriate reviews. Unfortunately they are never posted and emails and calls are not answered. Buyer beware. Your reviews may be censored.

Poor parts and worse service I ordered a set of replacement door locks for a fox body mustang from CJ Pony parts. The only good thing I can say is they arrived on time. They were advertised as direct fit replacements, they weren't. They also, don't work well and require a lot of wiggling just to get the key in. I contacted the company and received no response, even sent them a video of the issue, no response.

Paid for 11 days ago paid shipping with… Paid for 11 days ago paid shipping with order 11 days later Nada. Run as fast as you can CJ Pony has some big issues in 2021 difference from previous orders. Customer service lack of response is a huge problem I suggest they learn from companies like Jegs and Speedway. I am filing a claim on my cc today.

Fraudulent advertisers Fraudulent advertisers. They send you an item nothing like what's pictured and then do nothing to help. They lie about being able to return products. They won't even talk to you.

Cj pony parts has gotten to be awful… Cj pony parts has gotten to be awful when it comes to custome service. I have read countless posts on Facebook saying to stay away from them and I ignored the advice. I too have now fallen victim to the backordered part routine. My large order was placed on hold over a cheap valance. Horrible customer service. If you do use them, place many small orders to avoid a backordered part from delaying your project.