Flaharleyguy
GBPaid for 11 days ago paid shipping with… Paid for 11 days ago paid shipping with order 11 days later Nada. Run as fast as you can CJ Pony has some big issues in 2021 difference from previous orders. Customer service lack of response is a huge problem I suggest they learn from companies like Jegs and Speedway. I am filing a claim on my cc today.
Robin Davis
GBCj pony parts has gotten to be awful… Cj pony parts has gotten to be awful when it comes to custome service. I have read countless posts on Facebook saying to stay away from them and I ignored the advice. I too have now fallen victim to the backordered part routine. My large order was placed on hold over a cheap valance. Horrible customer service. If you do use them, place many small orders to avoid a backordered part from delaying your project.
Rg
SEHaven't received my order in 8 months Still haven't received my order in 8 months... No reply to my emails. Terrible....
Matt
GBNo Customer Service I've spent a lot of money with this company. Many of the purchases were just what I needed, however handful of purchases have resulted in inferior products and I've left appropriate reviews. Unfortunately they are never posted and emails and calls are not answered. Buyer beware. Your reviews may be censored.
Kyle Phelps
GBAgainst warnings on several mustang… Against warnings on several mustang forums, I've used CJ Pony parts for the past few purchases. Everything has gone smoothly until a recent purchase. I purchased a ACP radiator that included the radiator, hoses and clamps for one price... A few minutes after I purchased they charged me again for the hose clamps even though they were part of the original package. I tried to contact support but they were rude and said they couldn't void the second charge. I won't be buying anything from them anymore. Better to stick to summit racing or NPD they have better customer service.