Marco Ferrarotto
ITbeware of scammers I asked for a return for 3 items, they sent the courier to collect the packages. They only refunded me for two orders, the third one they say didn't arrive. They asked me for the tracking which they obviously had since they collected the products. after a thousand emails I asked for the tracking but they never sent it to me. they no longer respond to emails. The worst service you can find, terrible customer service, they don't reread conversations. they are good at selling and scamming be careful
Roger Taylor
GBWe have been dealing with CJ Pony for… We have been dealing with CJ Pony for about 4 months ..The staff has worked with us during our recent illness with COVID we have been down for 2 months and Rebecca Taylor has worked with us on returning parts and getting our refund back to us. Can not thank her enough for her hard work on this and keeping in touch with us when we where not able to keep up Thanks so much for your help Roger Taylor
Kyle Phelps
GBAgainst warnings on several mustang… Against warnings on several mustang forums, I've used CJ Pony parts for the past few purchases. Everything has gone smoothly until a recent purchase. I purchased a ACP radiator that included the radiator, hoses and clamps for one price... A few minutes after I purchased they charged me again for the hose clamps even though they were part of the original package. I tried to contact support but they were rude and said they couldn't void the second charge. I won't be buying anything from them anymore. Better to stick to summit racing or NPD they have better customer service.
Matt
GBNo Customer Service I've spent a lot of money with this company. Many of the purchases were just what I needed, however handful of purchases have resulted in inferior products and I've left appropriate reviews. Unfortunately they are never posted and emails and calls are not answered. Buyer beware. Your reviews may be censored.
Snorcity Speed Shop
ZANot even worth a 1-Star review Not even worth a 1-Star review. EVERY SINGLE purchase with CJ Pony parts has been an utter nightmare. Why even advertise parts on the website if they are on back order with no available ETA?? Last week CJ Pony demanded full payment (partial payment was made according to the amount that reflects when a part becomes available) for an order where all items were on back order, with a threat to cancel the order if not paid. Paid for the order only have it cancelled anyway because the back order parts have no available ETA. THE WORST communication system to ever exist. If Sierra Madre sold Mustang & Chevy parts I would buy from them in a heartbeat. For a lack of better words, CJ Pony Parts SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!