Snorcity Speed Shop
ZANot even worth a 1-Star review Not even worth a 1-Star review. EVERY SINGLE purchase with CJ Pony parts has been an utter nightmare. Why even advertise parts on the website if they are on back order with no available ETA?? Last week CJ Pony demanded full payment (partial payment was made according to the amount that reflects when a part becomes available) for an order where all items were on back order, with a threat to cancel the order if not paid. Paid for the order only have it cancelled anyway because the back order parts have no available ETA. THE WORST communication system to ever exist. If Sierra Madre sold Mustang & Chevy parts I would buy from them in a heartbeat. For a lack of better words, CJ Pony Parts SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
S&D Chappell
GBOrdered parts from CJ Pony Ordered parts from CJ Pony, a brake booster to be specific. As opposed to it arriving assembled as shown on their website, it showed up in about a dozen pieces. No instructions to assemble it at all, zero. I contacted them and they said they are just a distributor and if the manufacturer doesn't include them then they can't help me due to liabilities. I had another $3K in my cart that I was going to order from them but no way in hell will I ever order from them again.
Flaharleyguy
GBPaid for 11 days ago paid shipping with… Paid for 11 days ago paid shipping with order 11 days later Nada. Run as fast as you can CJ Pony has some big issues in 2021 difference from previous orders. Customer service lack of response is a huge problem I suggest they learn from companies like Jegs and Speedway. I am filing a claim on my cc today.
Tom
GBPoor parts and worse service I ordered a set of replacement door locks for a fox body mustang from CJ Pony parts. The only good thing I can say is they arrived on time. They were advertised as direct fit replacements, they weren't. They also, don't work well and require a lot of wiggling just to get the key in. I contacted the company and received no response, even sent them a video of the issue, no response.
Robin Davis
GBCj pony parts has gotten to be awful… Cj pony parts has gotten to be awful when it comes to custome service. I have read countless posts on Facebook saying to stay away from them and I ignored the advice. I too have now fallen victim to the backordered part routine. My large order was placed on hold over a cheap valance. Horrible customer service. If you do use them, place many small orders to avoid a backordered part from delaying your project.