DO NOT ORDER ANYTHING FROM THIS… DO NOT ORDER ANYTHING FROM THIS COMPANY!!!! THEY ARE UNDER UPSW AUTO PARTS, COLT EXHAUST AND CUTTER INDUSTRIES. THESE PEOPLE ARE BEYOND RUDE AND UNPROFESSIONAL. I HAVE BEEN BACK AND FORTH WITH THEM. THEY ALWAYS WANT YOU TO EMAIL THEM. THEY ARENT BBB ACCREDITED, MORE HORRIBLE REVIEWS. I ORDERED AN EXHAUST SYSTEM FOR MY 2012 NISSAN SENTRA. I NEEDED THEM TO CHANGE THE ADDRESS FROM MY MECHANIC TO MY ADDRESS BECAUSE MY MECHANIC HAD TO GO OUT OF TOWN AND WOULD NOT BE THERE TO SIGN FOR IT. I SPOKE TO TWO REPRESENTATIVES AND A MANAGER NAMED THERESA. THEY WILL YELL, OVER TALK YOU AND EVEN HANG UP LIKE THERESA DID TWICE. I SPOKE TO 3 FEDEX REPRESENTATIVES AND THEY STATED UPSW WOULD HAVE TO CHANGE THE ADDRESS SINCE THEY ARE THE SENDER. UPSW REPRESENTATIVE LIED ABOUT CALLING FEDEX. I TOLD THERESA WHEN I CALLED BACK TODAY THAT I DONT WANT THE PART AND HAS BEEN SHIPPED BACK AND THAT I HAVE THE FEDEX TRACKING. SHE BEGIN TALKING UNPROFESSIONAL AND LOUD. I ADVISED HER THERE WILL BE LEGAL ACTION TAKEN IF THIS WILL NOT BE RESOLVED. I WILL TAKE THEM TO COURT!!!! SHE STATED THE MONEY WILL BE RETURNED AND HUNG UP ON ME AGAIN. ITS BEST TO PAY A LITTLE MORE THAN TO BE TREATED THIS WAY.

Wrong Parts Delivered I bought a full muffler system for a 2008 Toyota Yaris. I carefully selected make and model, etc.. but the part that goes to the manifold doesn't fit my car. The box it came in was in pretty rough shape and there were dents in the catalytic converter as well as muffler. I don't usually was write bad reviews but this one seemed worthy. I have not even reached out to their customer service yet because what I've read online seems like a nightmare. Also trying to put this dented system back in this large tattered box seems almost impossible. I fortunately know someone who can customize these parts to fit. Buyer beware for a stressful event.

Sub standard parts for a slightly lower… Sub standard parts for a slightly lower price. Ordered a new exhaust system from these guys and every single piece is smaller than factory, smaller pipes, smaller resonators, nothing up to spec or interchangeable with factory parts.

You better hope you get the correct… You better hope you get the correct parts delivered. If not, they expect you to pay for shipping to return them. And good luck with that process. They act ignorant to your problem and will drag out the return process until you give up. Once they have your money they could care less about you. Also, what you receive is not what they advertise. I received totally different aftermarket pipes. One of them was damaged as arrived. I re-ordered the exhaust from a different company because they would not refund my money unless I pay the $90+ to ship it back. Save your time, money and stay away from this company!

False advertisement on 08/29/22 I bought from UPSW Auto Parts so called 2011 "Subaru Forester X 2.5L Stainless Steel Resonator Muffler Exhaust System Kit", order # U-21548. While working on my car's brakes recently, I found all parts badly rusty (for being made of stainless steel). Sent pictures and a complaint to customer service. and there is a response I got back: Hi Thank you for your email and sorry for the inconvenience. All steel can be rusted, it's normal. This part is still under warranty. The warranty only covers If the part has a hole, rattling noise, etc and we can provide a REPLACEMENT. Rust is not covered under the warranty. Thanks you, ANA I've been in the manufacturing business for 40 years and know for sure the difference between carbon and stainless steels.