EE GG
GBWhat happened to Tasca Ford What happened to Tasca Ford? These people used to be on their game. I've been ordering from them for thirty years. But no more. The last several orders I placed took months to receive, although they were labeled as "in stock". I suppose they advertise the full Ford catalogue then try to get the part if you order it. You never hear from them and have to guess when and if your order will arrive. For those of us who depend on servicing fleets and repairing vehicles for others, this just doesn't work. Nor does collecting dollars from customers and then trying to find parts to deliver. Bye, bye Tasca. There are thousands of other sources out there who appreciate our business.
Luis
GBQuck to charge your account, slow to get you your parts They were quick to charge my account but cannot provide me at least a tracking number even after one week. They are still using the COVID excuse ("Thank you for your patience with delays in order processing and shipping as our business adapts to changes resulting from COVID-19."). Cancellation of the order is also an unpleasant experience. They want to do it via chat unit the chat which, every time I log in has the message "Sorry we are offline. Message us."
Robert Meadows
GBTERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.
jonathan jackson
GBConned AGAIN!! Well I read the reviews but I needed the parts so went ahead and ordered them anyway even though shipping was $587 on $380 worth of parts! When you place your order it asks for a postcode to quote on shipping but then after i ordered and paid I received an email a few days later stating shipping would ne and extra $487 on top of what I had already paid so j cancelled the order and got a refund but between fees,exchange rates and whatever else they can get away with, it still ended up costing me £24 for a couple of weeks being messed about and still no parts! How can you quote and get paid only to then change your mind and inflate shipping costs?? It would have ended up costing me over $1000 + import tax for $378 worth of parts! That's over $1400 for a pair of arch liners that cost $150 each lol.
Richard
GBRidiculous shipping charges that they said would be adjusted Shopped online for a part that only Tasca had in stock. Other sites charged about $50 (based on size and weight of the shipment) for the parts, while Tasca was at $197. "Chatted" online with them numerous times and every time I was assured they'd fix their mistake (their database had incorrect size info for the part)... In the end, they never made that change so the shipping charge stayed ridiculously high. I ended up not buying the part at all and found a different solution. Wasted a LOT of time with these clowns and will not check with them again in the future for other parts as this is not the first time I've run in to this with them. It is (was) the last time, though.