Ivan Ramos
GBI ordered a part 7 days ago and I still… I ordered a part 7 days ago and I still waiting and I went to see the order status and after 7 days say in progress really bad service
Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Richard
GBRidiculous shipping charges that they said would be adjusted Shopped online for a part that only Tasca had in stock. Other sites charged about $50 (based on size and weight of the shipment) for the parts, while Tasca was at $197. "Chatted" online with them numerous times and every time I was assured they'd fix their mistake (their database had incorrect size info for the part)... In the end, they never made that change so the shipping charge stayed ridiculously high. I ended up not buying the part at all and found a different solution. Wasted a LOT of time with these clowns and will not check with them again in the future for other parts as this is not the first time I've run in to this with them. It is (was) the last time, though.
Keith Newell
GBSuper slow delivery Super slow delivery, poor communication. I placed the order 10 days ago, all parts listed as in stock, Told today via online chat, no phone number listed, told to wait 3-5 days for delivery. This will be the only order I place with them. Also their reviews on the site must be bogus, there is no way to make a new review there.
Paul Oglesby
GBWarning! Online order says in stock, not in stock, they had to special order which took several more days. Tried contacting numerous times for “core” return via email, no response, via online chats, chat doesn’t work for numerous reasons. So much for quality service after the sale,…hell, ANY service.