Dustin Kincaid
GBI've been bamboozled Was over-charged for a bolt which was listed as "Package of 3", but was only one bolt. Then due to SUPER-SLOW shipping i was forced to complete my repair with parts sourced locally. Now I'm trying to return the parts and they; have no phone number, don't return emails, and don't respond to their CS comment page. To make it worse, the page you need to go through to get an "RMA#" number to return your parts, is constantly "in error" and won't load (50+ attempts).
EE GG
GBWhat happened to Tasca Ford What happened to Tasca Ford? These people used to be on their game. I've been ordering from them for thirty years. But no more. The last several orders I placed took months to receive, although they were labeled as "in stock". I suppose they advertise the full Ford catalogue then try to get the part if you order it. You never hear from them and have to guess when and if your order will arrive. For those of us who depend on servicing fleets and repairing vehicles for others, this just doesn't work. Nor does collecting dollars from customers and then trying to find parts to deliver. Bye, bye Tasca. There are thousands of other sources out there who appreciate our business.
Mark Ferri
GBFANTASTIC JOB! This is a follow up review. My Lincoln Nautilus had a leak. The water was coming in and filling up my spare tire well. I brought it to two other dealerships and they couldn’t find the leak. I brought it to Tasca in Cranston and was met by Eric Defalco he was very understanding and comfortable to talk to. In my first review I explained how it was a joy deal with with Eric. With this follow up review I want to say this past week 3/4/24-3/9/24 we had close to 3”-5” of rain and I have not one drop of water in my SUV. I tip my hat to all the technicians who worked on my SUV not only no water but the inside of my SUV is DRY no moisture or musty smell. They didn’t just fix the leak they dried out all the insulation too. I thank you for an outstanding job!
CE
GBFRAUDULENT WITH NO END IN SIGHT This company fails to respond to emails, chat, phone, etc. I've tried to cancel my order numerous times, to no avail. It's amazing how Paypal is complicit too. I've tried to escalate to Paypal, to no avail. No product and money lost, but i'm not going to allow this company to continue this behavior and take money from others. ATTN: Tasca Parts: I will seek relief, as I am legally entitled to do.
Richard
GBRidiculous shipping charges that they said would be adjusted Shopped online for a part that only Tasca had in stock. Other sites charged about $50 (based on size and weight of the shipment) for the parts, while Tasca was at $197. "Chatted" online with them numerous times and every time I was assured they'd fix their mistake (their database had incorrect size info for the part)... In the end, they never made that change so the shipping charge stayed ridiculously high. I ended up not buying the part at all and found a different solution. Wasted a LOT of time with these clowns and will not check with them again in the future for other parts as this is not the first time I've run in to this with them. It is (was) the last time, though.