Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Megan
GBDon't waste your time States "we are the experts in international Shipping" they can't even get national shipping correct....we received a truck part a large one in a plastic bag and sticky bubble wrap holding it together already broken. Not to mention they say a few days shipping it really takes weeks! Took multiple emails and a live chat to get anywhere as they have no customer service line. Only to be told to put in original packaging and box! Then they suggested I put it in a box and return it. needless to say we will never order from this place a again!
Mark Ferri
GBFANTASTIC JOB! This is a follow up review. My Lincoln Nautilus had a leak. The water was coming in and filling up my spare tire well. I brought it to two other dealerships and they couldn’t find the leak. I brought it to Tasca in Cranston and was met by Eric Defalco he was very understanding and comfortable to talk to. In my first review I explained how it was a joy deal with with Eric. With this follow up review I want to say this past week 3/4/24-3/9/24 we had close to 3”-5” of rain and I have not one drop of water in my SUV. I tip my hat to all the technicians who worked on my SUV not only no water but the inside of my SUV is DRY no moisture or musty smell. They didn’t just fix the leak they dried out all the insulation too. I thank you for an outstanding job!
Robert Meadows
GBTERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.
CE
GBFRAUDULENT WITH NO END IN SIGHT This company fails to respond to emails, chat, phone, etc. I've tried to cancel my order numerous times, to no avail. It's amazing how Paypal is complicit too. I've tried to escalate to Paypal, to no avail. No product and money lost, but i'm not going to allow this company to continue this behavior and take money from others. ATTN: Tasca Parts: I will seek relief, as I am legally entitled to do.