Robert Meadows
GBTERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.
Keith Newell
GBSuper slow delivery Super slow delivery, poor communication. I placed the order 10 days ago, all parts listed as in stock, Told today via online chat, no phone number listed, told to wait 3-5 days for delivery. This will be the only order I place with them. Also their reviews on the site must be bogus, there is no way to make a new review there.
Dustin Kincaid
GBI've been bamboozled Was over-charged for a bolt which was listed as "Package of 3", but was only one bolt. Then due to SUPER-SLOW shipping i was forced to complete my repair with parts sourced locally. Now I'm trying to return the parts and they; have no phone number, don't return emails, and don't respond to their CS comment page. To make it worse, the page you need to go through to get an "RMA#" number to return your parts, is constantly "in error" and won't load (50+ attempts).
Luis
GBQuck to charge your account, slow to get you your parts They were quick to charge my account but cannot provide me at least a tracking number even after one week. They are still using the COVID excuse ("Thank you for your patience with delays in order processing and shipping as our business adapts to changes resulting from COVID-19."). Cancellation of the order is also an unpleasant experience. They want to do it via chat unit the chat which, every time I log in has the message "Sorry we are offline. Message us."
CE
GBFRAUDULENT WITH NO END IN SIGHT This company fails to respond to emails, chat, phone, etc. I've tried to cancel my order numerous times, to no avail. It's amazing how Paypal is complicit too. I've tried to escalate to Paypal, to no avail. No product and money lost, but i'm not going to allow this company to continue this behavior and take money from others. ATTN: Tasca Parts: I will seek relief, as I am legally entitled to do.