Robert Meadows
GBTERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.
jonathan jackson
GBConned AGAIN!! Well I read the reviews but I needed the parts so went ahead and ordered them anyway even though shipping was $587 on $380 worth of parts! When you place your order it asks for a postcode to quote on shipping but then after i ordered and paid I received an email a few days later stating shipping would ne and extra $487 on top of what I had already paid so j cancelled the order and got a refund but between fees,exchange rates and whatever else they can get away with, it still ended up costing me £24 for a couple of weeks being messed about and still no parts! How can you quote and get paid only to then change your mind and inflate shipping costs?? It would have ended up costing me over $1000 + import tax for $378 worth of parts! That's over $1400 for a pair of arch liners that cost $150 each lol.
Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Omran Dhanhani
AEOrder #1620568 Order #1620568 wish I can give zero stars, wish I read reviews before I place my order. no replies to calls, no replies to email. all im getting is auto generated email that my order is in progress. since 25 April same exact email, 4-6 days never ends. Beware of dealing with this company. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There are Lots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators, i already claimed my fund through paypal.
SEAN GILLES
GBI placed an order with tasca auto parts… I placed an order with tasca auto parts for a part that was hard to find and the price seemed too good to be true.. after some initial communication and a whole lot of worrying by me they sent the proper part within a reasonable time frame and the price was less than half of other dealers.. It sounds like some people had negative reviews but mine is definitely a positive one!! ⭐⭐⭐⭐⭐