Andrew Johnson
GBScam company Expect most of your order to be out of stock or "require a special order," then you will get radio silence for weeks since they have no customer service at all. Finally, when you attempt to cancel, they will not respond and still ship you something weeks late so they can deny a credit card dispute. Total scam.
Dustin Kincaid
GBI've been bamboozled Was over-charged for a bolt which was listed as "Package of 3", but was only one bolt. Then due to SUPER-SLOW shipping i was forced to complete my repair with parts sourced locally. Now I'm trying to return the parts and they; have no phone number, don't return emails, and don't respond to their CS comment page. To make it worse, the page you need to go through to get an "RMA#" number to return your parts, is constantly "in error" and won't load (50+ attempts).
Megan
GBDon't waste your time States "we are the experts in international Shipping" they can't even get national shipping correct....we received a truck part a large one in a plastic bag and sticky bubble wrap holding it together already broken. Not to mention they say a few days shipping it really takes weeks! Took multiple emails and a live chat to get anywhere as they have no customer service line. Only to be told to put in original packaging and box! Then they suggested I put it in a box and return it. needless to say we will never order from this place a again!
Todd Engell
GBThis place is a joke From the time I placed my order until I received it was 2 weeks. In today's world, that is unacceptable. That's just the beginning. I unwrap everything, it appears to be ok and I throw out all the packaging. I go to install it to find out they sent me duplicates of one part and none of another. Now they won't take the duplicate back and send me the right part because I don't have the packaging. They screwed up, not me. Now I'm screwed because I assumed they were competent and got my order right. This place is a joke. Stay away.
Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.