Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Dustin Kincaid
GBI've been bamboozled Was over-charged for a bolt which was listed as "Package of 3", but was only one bolt. Then due to SUPER-SLOW shipping i was forced to complete my repair with parts sourced locally. Now I'm trying to return the parts and they; have no phone number, don't return emails, and don't respond to their CS comment page. To make it worse, the page you need to go through to get an "RMA#" number to return your parts, is constantly "in error" and won't load (50+ attempts).
jonathan jackson
GBConned AGAIN!! Well I read the reviews but I needed the parts so went ahead and ordered them anyway even though shipping was $587 on $380 worth of parts! When you place your order it asks for a postcode to quote on shipping but then after i ordered and paid I received an email a few days later stating shipping would ne and extra $487 on top of what I had already paid so j cancelled the order and got a refund but between fees,exchange rates and whatever else they can get away with, it still ended up costing me £24 for a couple of weeks being messed about and still no parts! How can you quote and get paid only to then change your mind and inflate shipping costs?? It would have ended up costing me over $1000 + import tax for $378 worth of parts! That's over $1400 for a pair of arch liners that cost $150 each lol.
Mark Ferri
GBFANTASTIC JOB! This is a follow up review. My Lincoln Nautilus had a leak. The water was coming in and filling up my spare tire well. I brought it to two other dealerships and they couldn’t find the leak. I brought it to Tasca in Cranston and was met by Eric Defalco he was very understanding and comfortable to talk to. In my first review I explained how it was a joy deal with with Eric. With this follow up review I want to say this past week 3/4/24-3/9/24 we had close to 3”-5” of rain and I have not one drop of water in my SUV. I tip my hat to all the technicians who worked on my SUV not only no water but the inside of my SUV is DRY no moisture or musty smell. They didn’t just fix the leak they dried out all the insulation too. I thank you for an outstanding job!
Todd Engell
GBThis place is a joke From the time I placed my order until I received it was 2 weeks. In today's world, that is unacceptable. That's just the beginning. I unwrap everything, it appears to be ok and I throw out all the packaging. I go to install it to find out they sent me duplicates of one part and none of another. Now they won't take the duplicate back and send me the right part because I don't have the packaging. They screwed up, not me. Now I'm screwed because I assumed they were competent and got my order right. This place is a joke. Stay away.