TERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.

Quck to charge your account, slow to get you your parts They were quick to charge my account but cannot provide me at least a tracking number even after one week. They are still using the COVID excuse ("Thank you for your patience with delays in order processing and shipping as our business adapts to changes resulting from COVID-19."). Cancellation of the order is also an unpleasant experience. They want to do it via chat unit the chat which, every time I log in has the message "Sorry we are offline. Message us."

Super slow delivery Super slow delivery, poor communication. I placed the order 10 days ago, all parts listed as in stock, Told today via online chat, no phone number listed, told to wait 3-5 days for delivery. This will be the only order I place with them. Also their reviews on the site must be bogus, there is no way to make a new review there.

VIN Verification Worthless Used VIN verification system for a seat release handle. Customer service contacted me a week later that I needed to change the part number to match the VIN I provided. Took another week and a half to actually confirm color and finally ship. Wrong part and couldn't be used. Extremely difficult getting customer service. Attempted to contact multiple times before emailed response that allowed for return. Even then I am told I need to pay for return shipping. Policy indicates if mistake is on Tasca side (VIN verification?), they would pay for shipping. Can't get any answer for why I'm having to pay for shipping. I'm done with this organization.

Scam company Expect most of your order to be out of stock or "require a special order," then you will get radio silence for weeks since they have no customer service at all. Finally, when you attempt to cancel, they will not respond and still ship you something weeks late so they can deny a credit card dispute. Total scam.