Ridiculous shipping charges that they said would be adjusted Shopped online for a part that only Tasca had in stock. Other sites charged about $50 (based on size and weight of the shipment) for the parts, while Tasca was at $197. "Chatted" online with them numerous times and every time I was assured they'd fix their mistake (their database had incorrect size info for the part)... In the end, they never made that change so the shipping charge stayed ridiculously high. I ended up not buying the part at all and found a different solution. Wasted a LOT of time with these clowns and will not check with them again in the future for other parts as this is not the first time I've run in to this with them. It is (was) the last time, though.

Company has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.

VIN Verification Worthless Used VIN verification system for a seat release handle. Customer service contacted me a week later that I needed to change the part number to match the VIN I provided. Took another week and a half to actually confirm color and finally ship. Wrong part and couldn't be used. Extremely difficult getting customer service. Attempted to contact multiple times before emailed response that allowed for return. Even then I am told I need to pay for return shipping. Policy indicates if mistake is on Tasca side (VIN verification?), they would pay for shipping. Can't get any answer for why I'm having to pay for shipping. I'm done with this organization.

Warning! Online order says in stock, not in stock, they had to special order which took several more days. Tried contacting numerous times for “core” return via email, no response, via online chats, chat doesn’t work for numerous reasons. So much for quality service after the sale,…hell, ANY service.

Quck to charge your account, slow to get you your parts They were quick to charge my account but cannot provide me at least a tracking number even after one week. They are still using the COVID excuse ("Thank you for your patience with delays in order processing and shipping as our business adapts to changes resulting from COVID-19."). Cancellation of the order is also an unpleasant experience. They want to do it via chat unit the chat which, every time I log in has the message "Sorry we are offline. Message us."