FANTASTIC JOB! This is a follow up review. My Lincoln Nautilus had a leak. The water was coming in and filling up my spare tire well. I brought it to two other dealerships and they couldn’t find the leak. I brought it to Tasca in Cranston and was met by Eric Defalco he was very understanding and comfortable to talk to. In my first review I explained how it was a joy deal with with Eric. With this follow up review I want to say this past week 3/4/24-3/9/24 we had close to 3”-5” of rain and I have not one drop of water in my SUV. I tip my hat to all the technicians who worked on my SUV not only no water but the inside of my SUV is DRY no moisture or musty smell. They didn’t just fix the leak they dried out all the insulation too. I thank you for an outstanding job!

I placed an order with tasca auto parts… I placed an order with tasca auto parts for a part that was hard to find and the price seemed too good to be true.. after some initial communication and a whole lot of worrying by me they sent the proper part within a reasonable time frame and the price was less than half of other dealers.. It sounds like some people had negative reviews but mine is definitely a positive one!! ⭐⭐⭐⭐⭐

TERRIBLE CUSTOMER SERVICE!! TERRIBLE CUSTOMER SERVICE!!! It was my fault for ordering the wrong part. Any decent company will refund, as long as returns are in accordance with policies. MINE WAS. Since sending back the part (per TASCA instructions) via FEDEX... NO RESPONSE, and NO REFUND! Their Live Chat doesn’t respond. Their Email doesn’t respond. No Phone, or Customer Service Rep to speak to. TERRIBLE BUSINESS PRACTICES.

Don't waste your time States "we are the experts in international Shipping" they can't even get national shipping correct....we received a truck part a large one in a plastic bag and sticky bubble wrap holding it together already broken. Not to mention they say a few days shipping it really takes weeks! Took multiple emails and a live chat to get anywhere as they have no customer service line. Only to be told to put in original packaging and box! Then they suggested I put it in a box and return it. needless to say we will never order from this place a again!

VIN Verification Worthless Used VIN verification system for a seat release handle. Customer service contacted me a week later that I needed to change the part number to match the VIN I provided. Took another week and a half to actually confirm color and finally ship. Wrong part and couldn't be used. Extremely difficult getting customer service. Attempted to contact multiple times before emailed response that allowed for return. Even then I am told I need to pay for return shipping. Policy indicates if mistake is on Tasca side (VIN verification?), they would pay for shipping. Can't get any answer for why I'm having to pay for shipping. I'm done with this organization.