Luke W
GBVIN Verification Worthless Used VIN verification system for a seat release handle. Customer service contacted me a week later that I needed to change the part number to match the VIN I provided. Took another week and a half to actually confirm color and finally ship. Wrong part and couldn't be used. Extremely difficult getting customer service. Attempted to contact multiple times before emailed response that allowed for return. Even then I am told I need to pay for return shipping. Policy indicates if mistake is on Tasca side (VIN verification?), they would pay for shipping. Can't get any answer for why I'm having to pay for shipping. I'm done with this organization.
CE
GBFRAUDULENT WITH NO END IN SIGHT This company fails to respond to emails, chat, phone, etc. I've tried to cancel my order numerous times, to no avail. It's amazing how Paypal is complicit too. I've tried to escalate to Paypal, to no avail. No product and money lost, but i'm not going to allow this company to continue this behavior and take money from others. ATTN: Tasca Parts: I will seek relief, as I am legally entitled to do.
Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Omran Dhanhani
AEOrder #1620568 Order #1620568 wish I can give zero stars, wish I read reviews before I place my order. no replies to calls, no replies to email. all im getting is auto generated email that my order is in progress. since 25 April same exact email, 4-6 days never ends. Beware of dealing with this company. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There are Lots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators, i already claimed my fund through paypal.
Richard
GBRidiculous shipping charges that they said would be adjusted Shopped online for a part that only Tasca had in stock. Other sites charged about $50 (based on size and weight of the shipment) for the parts, while Tasca was at $197. "Chatted" online with them numerous times and every time I was assured they'd fix their mistake (their database had incorrect size info for the part)... In the end, they never made that change so the shipping charge stayed ridiculously high. I ended up not buying the part at all and found a different solution. Wasted a LOT of time with these clowns and will not check with them again in the future for other parts as this is not the first time I've run in to this with them. It is (was) the last time, though.