Ivan Ramos
GBI ordered a part 7 days ago and I still… I ordered a part 7 days ago and I still waiting and I went to see the order status and after 7 days say in progress really bad service
Omran Dhanhani
AEOrder #1620568 Order #1620568 wish I can give zero stars, wish I read reviews before I place my order. no replies to calls, no replies to email. all im getting is auto generated email that my order is in progress. since 25 April same exact email, 4-6 days never ends. Beware of dealing with this company. There is no customer service this company is not able to be reached. If you call their customer service line you get a recording saying that the customer service is shut down. There are Lots of legitimate companies selling auto parts. Do not buy from these unscrupulous operators, i already claimed my fund through paypal.
Dustin Kincaid
GBI've been bamboozled Was over-charged for a bolt which was listed as "Package of 3", but was only one bolt. Then due to SUPER-SLOW shipping i was forced to complete my repair with parts sourced locally. Now I'm trying to return the parts and they; have no phone number, don't return emails, and don't respond to their CS comment page. To make it worse, the page you need to go through to get an "RMA#" number to return your parts, is constantly "in error" and won't load (50+ attempts).
Bill N.
GBCompany has went to pot since I last used them Placed a order for a water pump, thermostat and necessary gaskets for my F250 with 6.2L gasser on September 25th. After a 2 week delay as they rounded up the parts. They shipped it USPS for $21+ and got lost(priority mail that took 7 days). For that money it should of went UPS or FedEx ground. Water pump AL3Z-8501-D arrived damaged(impeller bent on shaft). Tried calling but got message they don't take live phone calls and to use their email. So after emailing the company and no response after 3 business days. Called and filed dispute with Discover Credit. Buyer beware. Order number 1674044.
Todd Engell
GBThis place is a joke From the time I placed my order until I received it was 2 weeks. In today's world, that is unacceptable. That's just the beginning. I unwrap everything, it appears to be ok and I throw out all the packaging. I go to install it to find out they sent me duplicates of one part and none of another. Now they won't take the duplicate back and send me the right part because I don't have the packaging. They screwed up, not me. Now I'm screwed because I assumed they were competent and got my order right. This place is a joke. Stay away.