Good parts but poor service 3 weeks later and I still have not received my order have called twice and same old run around everytime I don't think I'll be buying anymore stuff from them

Needs better costumer service won't respond to emails when asking for questions about a product

Don't be in a hurry! It has been 14 days and still no delivery. Left a message on the website, no response.

Damaged part was delivered to me. I ordered a front grille assembly for my Ford Superduty. Initially, the part was delivered damaged. The price of this item was around $300.00 delivered. The part took about a week to arrive at my residence, which is what I expected. Attempting to return the damaged part back to MKM was a nightmare, because UPS tried to charge me over $80.00 to ship the part back to the facility. Luckily, MKM Customs was able to prepay the shipping. However, this seemed to take a while, as this is the method that should have been chosen anyways. I was also unhappy with the way I was treated on the phone when the receptionist attempted to blame me for the existing damage on the grill. Although I am sure that many others have success with this company, this is one instance that may have slipped through the cracks. Some additional care with packaging, along with an improvement in handling customer complaints are sure to improve the overall quality of the customer's experience in the future. In the end, MKM did the right thing and sent me a nice, undamaged grill. However, it seemed like a big hassle and a lot of money for a shiny piece of plastic made in Taiwan.

I applied for a credit trade account… I applied for a credit trade account but then decided not to go ahead after finding out the director of the Whitehills store in Blackpool Darren Whiteside is a hardened fraudster and yet he is a director of that branch dealing with customers confidential details stay away!! And apparently business are closing accounts like flies so stay away or your business is at risk of fraud.