Damaged part was delivered to me. I ordered a front grille assembly for my Ford Superduty. Initially, the part was delivered damaged. The price of this item was around $300.00 delivered. The part took about a week to arrive at my residence, which is what I expected. Attempting to return the damaged part back to MKM was a nightmare, because UPS tried to charge me over $80.00 to ship the part back to the facility. Luckily, MKM Customs was able to prepay the shipping. However, this seemed to take a while, as this is the method that should have been chosen anyways. I was also unhappy with the way I was treated on the phone when the receptionist attempted to blame me for the existing damage on the grill. Although I am sure that many others have success with this company, this is one instance that may have slipped through the cracks. Some additional care with packaging, along with an improvement in handling customer complaints are sure to improve the overall quality of the customer's experience in the future. In the end, MKM did the right thing and sent me a nice, undamaged grill. However, it seemed like a big hassle and a lot of money for a shiny piece of plastic made in Taiwan.

Newly opened branch in Stirling.Great… Newly opened branch in Stirling.Great value ,great service.Although it was two small separate orders,the orders were professionally delt with by friendly staff ,and delivered without much problem under the present circumstances.Will definitely recommend and use you again

Don't be in a hurry! It has been 14 days and still no delivery. Left a message on the website, no response.

MKM Southport MKM Southport - friendly staff led by personable Branch Mgr Rob ... even tho I am not trade and do not provide them with huge transaction volume - the team consisting of Mark, Calvin, Steve, Paul, Mark II, Carl & Matt - are helpful if you seek their advices. Rob takes the credit in leading his wonderful team!

Good parts but poor service 3 weeks later and I still have not received my order have called twice and same old run around everytime I don't think I'll be buying anymore stuff from them