They took 10 days to deliver my bike… They took 10 days to deliver my bike and after that, they promised to do my first payment for the inconvenience, and they never did, I got an overcharge for the battery warranty that I didn’t want worst customer service I will never buy another bike from this dealer. They don’t even deserve a one star.

I have purchased 5 bikes from this… I have purchased 5 bikes from this company, 2 in Gainesville, 2 in Ocala, and 1 in Jacksonville on Blanding blvd. the first 4 were perfect, the 5th on however was far from acceptable.... I had just paid off one of the last dirtbikes and asked the sales crew to use that finance company and was informed i had to put down 4000.00. I said I had 1000.00 they suggested we try this program they had to help with down payments, called DIGNIFY. So I qualified for that loan as well and i bought the bike and left. The following Monday when I called the finance company I was informed the finance company didn't require any money down and that the dealership must have kept my 4000.00. When I called the dealer RIDENOW OF JACKSONVILLE,,,i was informed no one knew why I had to have such a large downpayment or where my money went or who we could ask,,,, I will never buy another bike from RIDENOW they stole my money , they're a bunch of crooks

Here in Arizona they charge $599 doc… Here in Arizona they charge $599 doc fee. A great secretary making $30/hr needs to work 20 hours to do paperwork that we have all done at the DMV in 30minutes? 😂 they also charge $500 for dealer prep on a new bike - this is usually a 30min- 1 hour inspection and screwing undone parts and adding liquids. That’s more than surgeons make. Never never buy from these fools.

Bought 2023 Kawasaki Mule SX from… Bought 2023 Kawasaki Mule SX from Concord,NC facility in April. To date unit has been in shop for 2 months. One bright spot has been Dennis the service manager. He has tried his best to work with the manufacturer to get warranty issues fixed. The other management however a different story. No communication at all. Not one I’m sorry for your trouble. RIDENOW has one goal, to separate you from your money. This disabled Navy Vet intends to tell everyone he knows two things. 1. NEVER BUY FROM RIDENOW CONCORD,NC 2. NEVER BUY A KAWASAKI PRODUCT. JTM

If I could rate this place a zero I… If I could rate this place a zero I would. Elliot Winter is an employee at this "company" he is shady business wise and I think he is pocketing cash difference while offering "Deals" If you google him you'll find out the garbage they employ! Beware its disgusting! Avoid!